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Innovative profiles of TQM in banking management : the relationship between employee training and risk mitigation
Testa, Mario; D'Amato, Antonio; Singh, Gurmeet; Festa, … - In: The TQM journal : the international review of … 36 (2024) 3, pp. 940-957
Persistent link: https://www.econbiz.de/10014513425
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Exploring human resource work design, learning mechanism and TQM : through the lens of activity theory and contextual learning theory
Ajgaonkar, Suchitra; Neelam, Netra; Behl, Abhishek; Le … - In: The TQM journal : the international review of … 34 (2022) 1, pp. 70-101
Persistent link: https://www.econbiz.de/10012884579
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An integrated learning framework of corporate training system : a grounded theory approach
Barile, Sergio; Ciasullo, Maria Vincenza; Testa, Mario; … - In: The TQM journal : the international review of … 35 (2023) 5, pp. 1106-1134
Persistent link: https://www.econbiz.de/10014321597
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TQM implementation through ISO 9001 : findings from Chinese construction firms in Nigeria
Babatunde, Yomi; Pheng, Low Sui - In: The TQM journal : the international review of … 27 (2015) 6, pp. 671-682
Persistent link: https://www.econbiz.de/10011507218
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The implementation of Lean Six Sigma concept at national bank of Kenya-operation division
Ndaita, Paul Mumo; Gachie, Thomas; Kiveu, Christopher W. - In: The TQM journal : the international review of … 27 (2015) 6, pp. 683-690
Persistent link: https://www.econbiz.de/10011507230
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Achieving quality in printing : some determining factors in the printing industry in Ghana
Graham, Nicholas Kingsley; Owusu, Isaac; Kiveu, … - In: The TQM journal : the international review of … 27 (2015) 6, pp. 691-704
Persistent link: https://www.econbiz.de/10011507239
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Mystery shoppers : an evaluation of their use in monitoring performance
Douglas, Jacqueline - In: The TQM journal : the international review of … 27 (2015) 6, pp. 705-715
Persistent link: https://www.econbiz.de/10011507263
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An analysis of total quality management (TQM) practices in Zambian secondary schools : a survey of Lusaka district
Nawelwa, Joyce; Sichinsambwe, Chanda; Mwanza, Bupe Getrude - In: The TQM journal : the international review of … 27 (2015) 6, pp. 716-731
Persistent link: https://www.econbiz.de/10011507273
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Travel agencies' perception of ISO 9001 certification
Mak, Barry - In: The TQM journal : the international review of … 27 (2015) 6, pp. 741-751
Persistent link: https://www.econbiz.de/10011507293
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The impact of ISO 9001 implementation on organizational performance in Kenya
Ochieng, Jacqueline; Muturi, David; Njihia, Samuel N. - In: The TQM journal : the international review of … 27 (2015) 6, pp. 761-771
Persistent link: https://www.econbiz.de/10011507325