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Building sustainable internal capacity for quality within a healthcare environment
Schattenkirk, Dale - In: The TQM journal : the international review of … 24 (2012) 4, pp. 374-382
Persistent link: https://www.econbiz.de/10009572763
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Financial indicators in healthcare quality management systems
Sedevich-Fons, Leonardo - In: The TQM journal : the international review of … 26 (2014) 4, pp. 312-328
Persistent link: https://www.econbiz.de/10010384635
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A five-senses perspective to quality in hospitals
Ugolini, Marta Maria; Rossato, Chiara; Baccarani, Claudio - In: The TQM journal : the international review of … 26 (2014) 3, pp. 284-299
Persistent link: https://www.econbiz.de/10010341264
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Developing and validating a total quality management model for healthcare organisations
Mosadeghrad, Ali Mohammad - In: The TQM journal : the international review of … 27 (2015) 5, pp. 544-564
Persistent link: https://www.econbiz.de/10011443169
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An ANP based selective assembly approach incorporating Taguchi's quality loss function to improve quality of placements in technical institutions
Upadhayay, Lalit; Vrat, Prem - In: The TQM journal : the international review of … 28 (2016) 1, pp. 112-131
Persistent link: https://www.econbiz.de/10011534383
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Using an adapted approach to the Kano model to identify patient needs from various patient roles
Gustavsson, Susanne; Gremyr, Ida; Sarenmalm, Elisabeth Kenne - In: The TQM journal : the international review of … 28 (2016) 1, pp. 151-162
Persistent link: https://www.econbiz.de/10011534398
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Design of an integrated management system (IMS) in a governament-run medical evaluation organisation
Manzanera, Rafael; Jardi, Josefina; Gomila, Xavier; … - In: The TQM journal : the international review of … 26 (2014) 6, pp. 550-565
Persistent link: https://www.econbiz.de/10010426606
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The drug logistics process : an innovative experience
Pinna, Roberta; Paolo, Pier; Marras, Fabiana - In: The TQM journal : the international review of … 27 (2015) 2, pp. 214-230
Persistent link: https://www.econbiz.de/10011298027
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The rise and decline of TQM in the NHS
Nwabueze, Uche - In: The TQM journal : the international review of … 26 (2014) 5, pp. 499-509
Persistent link: https://www.econbiz.de/10010392867
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Quality and legal aspects in public care procurement
Bröchner, Jan; Camén, Carolina; Eriksson, Henrik; … - In: The TQM journal : the international review of … 28 (2016) 4, pp. 648-663
Persistent link: https://www.econbiz.de/10011584588