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~isPartOf:"The TQM journal : the international review of organizational improvement"
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Antony, Jiju
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Magno, Francesca
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Viles, Elisabeth
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Conti, Tito
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Dandis, Ala' Omar
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Devadasan, S. R.
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Gijo, E. V.
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Gremyr, Ida
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Jaca, Carmen
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Karapetrovic, Stanislav
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Kumar, Vimal
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Murugesh, R.
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Palumbo, Rocco
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Bravi, Laura
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Casadesús, Martí
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International QMOD Conference <10, 2007, Lund>
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Canadian Quality Congress <2, 2010, Toronto>
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The TQM journal : the international review of organizational improvement
Journal of business research : JBR
2,473
Journal of retailing and consumer services
2,150
International journal of hospitality management
1,113
Industrial marketing management : the international journal for industrial and high-tech firms
955
NBER working paper series
944
International journal of production research
899
International journal of production economics
887
Working paper / National Bureau of Economic Research, Inc.
848
SpringerLink / Bücher
793
International journal of consumer studies
783
NBER Working Paper
759
Psychology & marketing
722
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
715
Journal of consumer research : JCR ; an interdisciplinary bimonthly
595
International journal of productivity and quality management : IJPQM
587
Management science : journal of the Institute for Operations Research and the Management Sciences
559
European journal of operational research : EJOR
528
The service industries journal
522
Tourism management : research, policies, practice
504
International journal of quality & reliability management
502
European Journal of Marketing
492
Asia Pacific journal of marketing and logistics
460
Journal of Consumer Marketing
423
Journal of travel and tourism marketing
422
The journal of business & industrial marketing
420
The journal of product & brand management
409
European journal of marketing : EJM
408
The journal of services marketing
408
Cogent business & management
407
Journal of marketing research : JMR
398
Journal of the Academy of Marketing Science
397
Journal of marketing
389
Journal of Services Marketing
387
Technological forecasting & social change : an international journal
385
Journal of retailing
383
International journal of contemporary hospitality management
381
Journal of marketing management : MM
380
The journal of brand management : an international journal
377
Discussion paper / Centre for Economic Policy Research
370
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ECONIS (ZBW)
509
USB Cologne (EcoSocSci)
2
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1
A comparison of quality satisfaction between transactional and relational customers in e-commerce
Yen, Yung-shen
- In:
The TQM journal : the international review of …
26
(
2014
)
6
,
pp. 577-593
Persistent link: https://www.econbiz.de/10010426601
Saved in:
2
Attractive quality for requirement assessment during the front-end of innovation
Rejeb, Helmi Ben
;
Boly, Vincent
;
Morel-Guimaraes, Laure
- In:
The TQM journal : the international review of …
23
(
2011
)
2
,
pp. 216-234
Persistent link: https://www.econbiz.de/10008938673
Saved in:
3
A decision support system to evaluate the quality and
warranty
policies for remanufactured products
Kuik, Swee
;
Ban, Joowon
;
Diong, Li
;
Qi, Xiaolie
- In:
The TQM journal : the international review of …
35
(
2023
)
6
,
pp. 1471-1489
Persistent link: https://www.econbiz.de/10014326388
Saved in:
4
Mystery shoppers : an evaluation of their use in monitoring performance
Douglas, Jacqueline
- In:
The TQM journal : the international review of …
27
(
2015
)
6
,
pp. 705-715
Persistent link: https://www.econbiz.de/10011507263
Saved in:
5
Customers' needs and expectations on servicescape surveillance management
Bonfanti, Angelo
- In:
The TQM journal : the international review of …
28
(
2016
)
6
,
pp. 887-906
Persistent link: https://www.econbiz.de/10011616669
Saved in:
6
Does pickup service quality explain buy online pickup in-store service user's citizenship behavior? : moderating role of product categories and gender
Natarajan, Thamaraiselvan
;
Ramanan, Deepak V.
;
Jayapal, …
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2547-2571
Persistent link: https://www.econbiz.de/10014458534
Saved in:
7
Planning for competitive customer value
Conti, Tito
- In:
The TQM journal : the international review of …
25
(
2013
)
3
,
pp. 224-243
Persistent link: https://www.econbiz.de/10009740257
Saved in:
8
What does the future fold for quality professionals in organisations of the twenty-first century?
Antony, Jiju
- In:
The TQM journal : the international review of …
25
(
2013
)
6
,
pp. 677-685
Persistent link: https://www.econbiz.de/10010195030
Saved in:
9
Approaches for reducing medical errors and increasing patient safety : TRM, quality and 5 Qs method
Zineldin, Mosad
;
Zineldin, Jonas
;
Vasicheva, Valentina
- In:
The TQM journal : the international review of …
26
(
2014
)
1
,
pp. 63-74
Persistent link: https://www.econbiz.de/10010252107
Saved in:
10
An ANP based selective assembly approach incorporating Taguchi's quality loss function to improve quality of placements in technical institutions
Upadhayay, Lalit
;
Vrat, Prem
- In:
The TQM journal : the international review of …
28
(
2016
)
1
,
pp. 112-131
Persistent link: https://www.econbiz.de/10011534383
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