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~isPartOf:"The TQM journal : the international review of organizational improvement"
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Service quality
128
Dienstleistungsqualität
126
Quality management
74
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62
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62
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Antony, Jiju
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The TQM journal : the international review of organizational improvement
NBER working paper series
898
Working paper / National Bureau of Economic Research, Inc.
730
NBER Working Paper
710
Discussion paper series / IZA
702
IZA Discussion Papers
628
IZA Discussion Paper
534
International journal of hospitality management
408
Journal of health economics
395
The European journal of health economics : HEPAC ; health economics in prevention and care
369
Health economics
352
Journal of retailing and consumer services
338
MPRA Paper
321
The service industries journal
309
CESifo working papers
306
Journal of business research : JBR
306
CESifo Working Paper
266
Working paper
262
Journal of health organization and management
260
Health affairs : at the intersection of health, health care, and policy
256
NBER Working Papers
242
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
234
Health economics review
220
Applied economics
216
The journal of services marketing
216
SpringerLink / Bücher
215
Regional studies
201
Health care management review : HCM review
190
The annals of regional science : an international journal of urban, regional and environmental research and policy ; official journal of the Western Regional Science Association
186
CESifo Working Paper Series
178
Policy research working paper : WPS
175
Auditing : a journal of practice & theory
174
World Bank E-Library Archive
173
Discussion paper / Centre for Economic Policy Research
168
Working Paper
164
International journal of contemporary hospitality management
162
European journal of operational research : EJOR
161
Services marketing quarterly
144
Journal of air transport management
143
Tourism management : research, policies, practice
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ECONIS (ZBW)
148
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1
Using HCAHPS data to improve hospital care quality
Carter, John C.
;
Silverman, Fred N.
- In:
The TQM journal : the international review of …
28
(
2016
)
6
,
pp. 974-990
Persistent link: https://www.econbiz.de/10011616733
Saved in:
2
Quality and costs in health care : using target costing in support of bundled payment programs
Sedevich-Fons, Leonardo
- In:
The TQM journal : the international review of …
35
(
2023
)
6
,
pp. 1490-1513
Persistent link: https://www.econbiz.de/10014326390
Saved in:
3
Reverse compassion : value-in-use and value-in-context of healthcare services during crisis
De Rosis, Sabina
;
Gilmore, Kendall Jamieson
;
Nuti, Sabina
- In:
The TQM journal : the international review of …
35
(
2023
)
9
,
pp. 332-351
Persistent link: https://www.econbiz.de/10014460350
Saved in:
4
Value co-creation in the health-care ecosystem for sustained excellence : realization of patient-centered medicine through task shifting of nurses
Katsuda, Atsushi
;
Naito, Yoshiyuki
;
Ishihara, Toshihiko
- In:
The TQM journal : the international review of …
36
(
2024
)
3
,
pp. 832-846
Persistent link: https://www.econbiz.de/10014513417
Saved in:
5
A five-senses perspective to quality in hospitals
Ugolini, Marta Maria
;
Rossato, Chiara
;
Baccarani, Claudio
- In:
The TQM journal : the international review of …
26
(
2014
)
3
,
pp. 284-299
Persistent link: https://www.econbiz.de/10010341264
Saved in:
6
An ANP based selective assembly approach incorporating Taguchi's quality loss function to improve quality of placements in technical institutions
Upadhayay, Lalit
;
Vrat, Prem
- In:
The TQM journal : the international review of …
28
(
2016
)
1
,
pp. 112-131
Persistent link: https://www.econbiz.de/10011534383
Saved in:
7
Using an adapted approach to the Kano model to identify patient needs from various patient roles
Gustavsson, Susanne
;
Gremyr, Ida
;
Sarenmalm, Elisabeth Kenne
- In:
The TQM journal : the international review of …
28
(
2016
)
1
,
pp. 151-162
Persistent link: https://www.econbiz.de/10011534398
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8
Improving health care quality : the implementation of whistleblowing
Ciasullo, Maria Vincenza
;
Cosimato, Silvia
;
Palumbo, Rocco
- In:
The TQM journal : the international review of …
29
(
2017
)
1
,
pp. 167-183
Persistent link: https://www.econbiz.de/10011648892
Saved in:
9
Preparedness for hospital practice in assuring quality of care
Noor Hazilah Abd Manaf
;
Ghazali, Roslan Johari Dato Mohd
; …
- In:
The TQM journal : the international review of …
28
(
2016
)
6
,
pp. 834-846
Persistent link: https://www.econbiz.de/10011616627
Saved in:
10
Dream or reality? : a recipe for sustainable and innovative health care ecosystems
Palumbo, Rocco
;
Cosimato, Silvia
;
Tommasetti, Aurelio
- In:
The TQM journal : the international review of …
29
(
2017
)
6
,
pp. 847-862
Persistent link: https://www.econbiz.de/10011804578
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