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~isPartOf:"The TQM journal : the international review of organizational improvement"
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Service quality
128
Dienstleistungsqualität
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Quality management
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The TQM journal : the international review of organizational improvement
NBER working paper series
848
Working paper / National Bureau of Economic Research, Inc.
738
NBER Working Paper
672
International journal of hospitality management
554
Journal of health economics
531
Discussion paper series / IZA
522
Health care management review : HCM review
375
Health economics
369
Journal of health organization and management
344
Journal of retailing and consumer services
342
IMF Staff Country Reports
334
Journal of business research : JBR
334
IZA Discussion Paper
331
The service industries journal
328
The European journal of health economics : HEPAC ; health economics in prevention and care
310
IZA Discussion Papers
306
CESifo working papers
288
CESifo Working Paper
278
Health care management science
272
MPRA Paper
266
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
241
SpringerLink / Bücher
227
The journal of services marketing
225
International journal of contemporary hospitality management
224
European journal of operational research : EJOR
222
Working paper
209
Health economics review
198
CESifo Working Paper Series
193
Auditing : a journal of practice & theory
174
Applied economics
172
Management science : journal of the Institute for Operations Research and the Management Sciences
172
Health marketing quarterly
166
Health affairs : at the intersection of health, health care, and policy
163
Tourism management : research, policies, practice
162
Journal of hospitality marketing & management
161
Services marketing quarterly
146
Journal of Services Marketing
140
Journal of air transport management
138
International journal of quality & reliability management
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ECONIS (ZBW)
153
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1
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153
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1
Assessment of patient safety culture during COVID-19 : a cross-sectional study in a tertiary a-level
hospital
in China
Huang, Chih-Hsuan
;
Wang, Ying
;
Wu, Hsin-Hung
;
Yii-Ching, Lee
- In:
The TQM journal : the international review of …
34
(
2022
)
5
,
pp. 1189-1201
Persistent link: https://www.econbiz.de/10013537685
Saved in:
2
A five-senses perspective to quality in hospitals
Ugolini, Marta Maria
;
Rossato, Chiara
;
Baccarani, Claudio
- In:
The TQM journal : the international review of …
26
(
2014
)
3
,
pp. 284-299
Persistent link: https://www.econbiz.de/10010341264
Saved in:
3
Using an adapted approach to the Kano model to identify patient needs from various patient roles
Gustavsson, Susanne
;
Gremyr, Ida
;
Sarenmalm, Elisabeth Kenne
- In:
The TQM journal : the international review of …
28
(
2016
)
1
,
pp. 151-162
Persistent link: https://www.econbiz.de/10011534398
Saved in:
4
Preparedness for
hospital
practice in assuring quality of care
Noor Hazilah Abd Manaf
;
Ghazali, Roslan Johari Dato Mohd
; …
- In:
The TQM journal : the international review of …
28
(
2016
)
6
,
pp. 834-846
Persistent link: https://www.econbiz.de/10011616627
Saved in:
5
Using HCAHPS data to improve
hospital
care quality
Carter, John C.
;
Silverman, Fred N.
- In:
The TQM journal : the international review of …
28
(
2016
)
6
,
pp. 974-990
Persistent link: https://www.econbiz.de/10011616733
Saved in:
6
Surgical team perceptions of the surgical safety checklist in a tertiary
hospital
in Jordan : a descriptive qualitative study
Albsoul, Rania
;
Alshyyab, Muhammad Ahmed
;
Al Odat, …
- In:
The TQM journal : the international review of …
35
(
2023
)
6
,
pp. 1394-1416
Persistent link: https://www.econbiz.de/10014326383
Saved in:
7
Key drivers of promoting patient safety culture from the perspective of medical staff at a tertiary
hospital
in China
Li, Li
;
Wu, Hsin-Hung
;
Huang, Chih-Hsuan
;
Zou, Yuanyang
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
6
,
pp. 1556-1567
Persistent link: https://www.econbiz.de/10014326403
Saved in:
8
Assessment of patient safety culture in two emergency departments in Australia : a cross sectional study
Alshyyab, Muhammad A.
;
Albsoul, Rania A.
;
Kinnear, …
- In:
The TQM journal : the international review of …
35
(
2023
)
2
,
pp. 540-553
Persistent link: https://www.econbiz.de/10014321251
Saved in:
9
Healthcare professional's perception of patient safety assessed by the
hospital
survey on patient safety culture in Taiwan : a systematic review
Wu, Hsin-Hung
;
Lee, Yii-Ching
;
Huang, Chih-Hsuan
;
Li, Li
- In:
The TQM journal : the international review of …
35
(
2023
)
3
,
pp. 615-629
Persistent link: https://www.econbiz.de/10014321266
Saved in:
10
Factors influencing patient safety culture in operating room in a teaching
hospital
in Jordan : a qualitative descriptive study
Alshyyab, Muhammad Ahmed
;
Albsoul, Rania
;
Fitzgerald, Gerard
- In:
The TQM journal : the international review of …
35
(
2023
)
7
,
pp. 1722-1742
Persistent link: https://www.econbiz.de/10014380875
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