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Management systems audit in the annex SL context
Roncea, Cristinel - In: The TQM journal : the international review of … 28 (2016) 5, pp. 786-796
Persistent link: https://www.econbiz.de/10011610911
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Quality assurance in Canadian police services
Cukier, Wendy; Barkel, Erin; Vaughan, Tania; Gekas, George - In: The TQM journal : the international review of … 24 (2012) 4, pp. 295-309
Persistent link: https://www.econbiz.de/10009572773
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QMS external quality auditors' education framework : findings from an iterative Delphi study
Wahid, Roslina Ab; Grigg, Nigel Peter - In: The TQM journal : the international review of … 34 (2022) 5, pp. 1320-1340
Persistent link: https://www.econbiz.de/10013537691
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What contributes to auditee satisfaction in external ISO 9001 audits?
Lenning, Jan; Gremyr, Ida; Raharjo, Hendry - In: The TQM journal : the international review of … 34 (2022) 6, pp. 1877-1895
Persistent link: https://www.econbiz.de/10014320957
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Relationships between the integration of audits and management systems : an empirical study
Bernardo, Merce; Casadesús, Martí; Karapetrovic, Stanislav - In: The TQM journal : the international review of … 23 (2011) 6, pp. 659-672
Persistent link: https://www.econbiz.de/10009426879
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External and internal quality audits in higher education
Kettunen, Juha - In: The TQM journal : the international review of … 24 (2012) 6, pp. 518-528
Persistent link: https://www.econbiz.de/10009664385
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The relationship between different types of leadership, client's identity, and self-confidence and auditors' impartiality
Salehi, Mahdi; Ghaderi, Alireza; Hashemisima, Habibe; … - In: The TQM journal : the international review of … 34 (2022) 6, pp. 2030-2055
Persistent link: https://www.econbiz.de/10014320987
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The impact of Covid-19 on organisational commitment with mediating role of satisfaction among the Iraqi auditors
Dashtbayaz, Mahmoud Lari; Salehi, Mahdi; Mozan, Sadeq - In: The TQM journal : the international review of … 35 (2023) 7, pp. 1743-1760
Persistent link: https://www.econbiz.de/10014380876
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Service quality gaps analysis based on Fuzzy linguistic SERVQUAL with a case study in hospital out-patient services
Hu, Hsiu-yuan; Lee, Yu-cheng; Yen, Tieh-min - In: The TQM journal : the international review of … 22 (2010) 5, pp. 499-515
Persistent link: https://www.econbiz.de/10008662634
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Statistical techniques for continuous improvement : a citizen's satisfaction survey
Cappelli, Lucio; Guglielmetti, Roberta; Mattia, Giovanni; … - In: The TQM journal : the international review of … 22 (2010) 3, pp. 267-284
Persistent link: https://www.econbiz.de/10003978216