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~isPartOf:"The journal of industrial relations : the journal of the Industrial Relations Society of Australia"
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Learning to control: training and work organization in Australian call centres
Smith, Andrew
;
Smith, Erica
- In:
The journal of industrial relations : the journal of …
50
(
2008
)
2
,
pp. 243-256
Persistent link: https://www.econbiz.de/10003762492
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