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~isPartOf:"The journal of services marketing"
~person:"Benoit, Sabine"
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Benoit, Sabine
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The journal of services marketing
Handbuch Handel : Strategien - Perspektiven - internationaler Wettbewerb
1
Harvard-Business-Manager : das Wissen der Besten
1
Journal of business research : JBR
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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Journal of retailing
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ECONIS (ZBW)
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The interplay of customer experience and commitment
Keiningham, Timothy
;
Ball, Joan
;
Benoit, Sabine
;
Bruce, …
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 148-160
Persistent link: https://www.econbiz.de/10011654644
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2
Linking service convenience to satisfaction : dimensions and key moderators
Benoit, Sabine
;
Klose, Sonja
;
Ettinger, Andreas
- In:
The journal of services marketing
31
(
2017
)
6
,
pp. 527-538
Persistent link: https://www.econbiz.de/10011801585
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