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~isPartOf:"The journal of services marketing"
~person:"Poddar, Amit"
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Consumer behaviour
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Poddar, Amit
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The journal of services marketing
Journal of Research in Interactive Marketing
1
Journal of business research : JBR
1
Journal of consumer affairs : official publication of the American Council on Consumer Interests
1
Journal of consumer policy : consumer issues in law, economics and behavioural sciences
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Journal of electronic commerce research : JECR
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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Problematic customers and customer service employee retaliation
Madupalli, Ramana Kumar
;
Poddar, Amit
- In:
The journal of services marketing
28
(
2014
)
3
,
pp. 244-255
Persistent link: https://www.econbiz.de/10010391424
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2
Foreign or domestic : who provides better customer service?
Poddar, Amit
;
Ozcan, Timucin
;
Madupalli, Ramana Kumar
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 124-136
Persistent link: https://www.econbiz.de/10011343386
Saved in:
3
Problematic customers and turnover intentions of customer service employees
Poddar, Amit
;
Madupalli, Ramana
- In:
The journal of services marketing
26
(
2012
)
7
,
pp. 551-559
Persistent link: https://www.econbiz.de/10009672283
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