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Synergistic effects of operant knowledge resources
Melancon, Joanna Phillips; Griffith, David A.; Noble, … - In: The journal of services marketing 24 (2010) 5, pp. 400-411
Persistent link: https://www.econbiz.de/10008653365
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Editorial: opportunities in the new service marketplace
Russell-Bennett, Rebekah; Rosenbaum, Mark - In: The journal of services marketing 36 (2022) 4, pp. 445-449
Persistent link: https://www.econbiz.de/10013407530
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In this together : the long-term effect of a collective crisis on the retail and service sector
Ferraro, Carla; Sands, Sean; Schnack, Alexander; Elms, … - In: The journal of services marketing 36 (2022) 4, pp. 550-562
Persistent link: https://www.econbiz.de/10013407562
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The antecedents of strategic pricing and its effect on company performance in the case of industrial service firms
Indounas, Kostis - In: The journal of services marketing 28 (2014) 5, pp. 402-413
Persistent link: https://www.econbiz.de/10010419901
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SDG commentary: economic services for work and growth for all humans
Subramony, Mahesh; Rosenbaum, Mark - In: The journal of services marketing 38 (2024) 2, pp. 190-216
Persistent link: https://www.econbiz.de/10014473616
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Improving service interactions through inclusive language for Sindh's Sheedis
Ali, Ameer; Maya Khemlani David; Channa, Abdul Razaque - In: The journal of services marketing 36 (2022) 7, pp. 952-963
Persistent link: https://www.econbiz.de/10013407629
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Conducting service research that matters
Gustafsson, Anders; Aksoy, Lerzan; Brady, Michael K.; … - In: The journal of services marketing 29 (2015) 6/7, pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
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Extending the context of service : from encounters to ecosystems
Akaka, Melissa Archpru; Vargo, Stephen L. - In: The journal of services marketing 29 (2015) 6/7, pp. 453-462
Persistent link: https://www.econbiz.de/10011418340
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Integrating social issues and customer engagement to drive loyalty in a service organisation
O'Brien, Ingrid M.; Jarvis, Wade; Soutar, Geoffrey N. - In: The journal of services marketing 29 (2015) 6/7, pp. 547-559
Persistent link: https://www.econbiz.de/10011418367
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Internationalization strategies for services : a retrospective
Grönroos, Christian - In: The journal of services marketing 30 (2016) 2, pp. 129-132
Persistent link: https://www.econbiz.de/10011486858