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~isPartOf:"The service industries journal"
~source:"econis"
~subject:"Consumer behaviour"
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Consumer behaviour
Dienstleistung
61
Services
61
Dienstleistungssektor
40
Service industry
40
Hospital
32
Krankenhaus
32
Innovation
30
Dienstleistungsqualität
29
Service quality
29
Service innovation
16
Customer satisfaction
15
Innovation management
15
Innovationsmanagement
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Kundenzufriedenheit
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service innovation
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Produktentwicklung
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healthcare
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service design
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transformative service research
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Business services
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Customer integration
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Customer service
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Dienstleistungsmanagement
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Arici, Hasan Evrim
2
Köseoglu, Mehmet Ali
2
Arici, Nagihan Cakmakoglu
1
Bomfim, Emerson Luiz
1
Bueno, Eduardo Veiga
1
Cambra-Fierro, Jesús
1
Chocarro, Raquel
1
Cortinas, Monica
1
Falter, Mareike
1
Gao, Lily
1
Hadwich, Karsten
1
Kato, Heitor T.
1
Melero-Polo, Iguácel
1
Mody, Makarand Amrish
1
Patrício, Lia
1
Rayburn, Steven W.
1
Su, Ching-shu
1
Sökmen, Alptekin
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Villanueva, Maria Luisa
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Weber, Tiziana Brenner Beauchamp
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The service industries journal
International journal of hospitality management
37
The journal of services marketing
22
Journal of retailing and consumer services
15
Journal of business research : JBR
13
Journal of service research : JSR
13
Services marketing quarterly
13
Journal of hospitality marketing & management
10
Journal of service management
10
International journal of contemporary hospitality management
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Journal of service research
8
SpringerLink / Bücher
8
Health marketing quarterly
6
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
6
Tourism management : research, policies, practice
6
Industrial marketing management : the international journal for industrial and high-tech firms
5
Journal of service theory and practice
5
Manufacturing & service operations management : M & SOM
5
The Cornell hospitality quarterly
5
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
4
Health care management review : HCM review
4
International journal of pharmaceutical and healthcare marketing
4
International journal of pharmaceutical and healthcare marketing : IJPHM
4
Journal of health economics
4
Marketing intelligence & planning
4
Psychology & marketing
4
Basler Schriften zum Marketing
3
International journal of services, economics and management
3
Journal of Islamic marketing
3
Journal of economics & management
3
Journal of travel and tourism marketing
3
Managing service quality : MSQ ; an international journal
3
Working paper / National Bureau of Economic Research, Inc.
3
Applied economics
2
Atlantic economic journal : AEJ
2
Berichte aus Energie- und Umweltforschung
2
CEB working paper / Université Libre de Bruxelles, Solvay Brussels School of Economics and Management, Centre Emile Bernheim
2
China economic review : an international journal
2
Dienstleistungsmarketing : Konzeptionen und Anwendungen
2
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ECONIS (ZBW)
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1
Consumers' captive service experiences : it's you and me
Rayburn, Steven W.
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 806-825
Persistent link: https://www.econbiz.de/10011416846
Saved in:
2
The role of service innovation and customer experience in ethnic restaurants
Su, Ching-shu
- In:
The service industries journal
31
(
2011
)
3/4
,
pp. 425-440
Persistent link: https://www.econbiz.de/10008937443
Saved in:
3
Different channels for different services : information sources for services with search, experience and credence attributes
Chocarro, Raquel
;
Cortinas, Monica
;
Villanueva, Maria Luisa
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 261-284
Persistent link: https://www.econbiz.de/10012483672
Saved in:
4
Measuring customer experience in service : a systematic review
Bueno, Eduardo Veiga
;
Weber, Tiziana Brenner Beauchamp
; …
- In:
The service industries journal
39
(
2019
)
11/12
,
pp. 779-798
Persistent link: https://www.econbiz.de/10012205844
Saved in:
5
Customer service well-being : scale development and validation
Falter, Mareike
;
Hadwich, Karsten
- In:
The service industries journal
40
(
2020
)
1/2
,
pp. 181-202
Persistent link: https://www.econbiz.de/10012207504
Saved in:
6
The intellectual structure of customer experience research in service scholarship : a bibliometric analysis
Arici, Hasan Evrim
;
Köseoglu, Mehmet Ali
;
Sökmen, Alptekin
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 514-550
Persistent link: https://www.econbiz.de/10013362133
Saved in:
7
Theories, constructs, and methodologies to study COVID-19 in the service industries
Cambra-Fierro, Jesús
;
Gao, Lily
;
Melero-Polo, Iguácel
; …
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 551-582
Persistent link: https://www.econbiz.de/10013362134
Saved in:
8
Emotions in service research : evolutionary analysis and empirical review
Arici, Hasan Evrim
;
Köseoglu, Mehmet Ali
;
Arici, …
- In:
The service industries journal
42
(
2022
)
11/12
,
pp. 919-947
Persistent link: https://www.econbiz.de/10013362158
Saved in:
9
Hospitality as the bridge : advancing transformative service research towards human flourishing
Mody, Makarand Amrish
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 423-453
Persistent link: https://www.econbiz.de/10014321599
Saved in:
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