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~isPartOf:"The service industries journal"
~source:"econis"
~subject:"Dienstleistungsinnovation"
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Dienstleistungsinnovation
Dienstleistung
61
Services
61
Dienstleistungssektor
40
Service industry
40
Hospital
32
Krankenhaus
32
Innovation
30
Dienstleistungsqualität
29
Service quality
29
Service innovation
16
Customer satisfaction
15
Innovation management
15
Innovationsmanagement
15
Kundenzufriedenheit
15
Gesundheitswesen
14
Health care system
14
Gesundheitsversorgung
12
Health care
12
service innovation
11
Beziehungsmarketing
9
Consumer behaviour
9
Freie Berufe
9
Konsumentenverhalten
9
Professional services
9
Relationship marketing
9
New product development
8
Produktentwicklung
8
healthcare
8
Information technology
6
Informationstechnik
6
service design
6
transformative service research
6
Business services
5
Customer integration
5
Customer service
5
Dienstleistungsmanagement
5
Dienstleistungsmarketing
5
Knowledge-intensive industry
5
Kundenintegration
5
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11
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14
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English
14
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Rayburn, Steven W.
2
Albuquerque, Pedro H.
1
Alkire, Linda
1
Anderson, Sidney
1
Backhouse, Chris J.
1
Bantau, Gabriela
1
Bossink, Bart
1
Camén, Carolina
1
Carlberg, Per
1
Chen, Ja-shen
1
Furrer, Olivier
1
Guimaraes, Tomas Aquino de
1
Hofmeister, Johannes
1
Hon, Alice H. Y.
1
Hsiao, Chan
1
Hsu, Hao-Hsin
1
Jaaron, Ayham A. M.
1
Kamariotou, Maria
1
Kanbach, Dominik K.
1
Karlsson, Jenny
1
Kerr, Don
1
Kindström, Daniel
1
Kitsios, Fotis
1
Kowalkowski, Christian
1
Kraus, Sascha
1
Kuk, George
1
Lee, Changyong
1
Lee, Hakyeon
1
Lee, Yi-Hsuan
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Liu, Ben Shaw-ching
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Moreira, Marina Figueiredo
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Mu, Yu
1
Schneider, Malte H. G.
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1
Sundström, Erik
1
Sung, Yu Chieh
1
Tsang, Seng-su
1
Tsiotsou, Rodoula H.
1
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The service industries journal
SpringerLink / Bücher
14
Journal of business research : JBR
13
The journal of business & industrial marketing
9
Journal of service management
8
Journal of service research : JSR
6
Research
6
Journal of service research
5
Service Science: Research and Innovations in the Service Economy
5
European review of service economics and management
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
The journal of services marketing
4
Forum Dienstleistungsmanagement
3
Handbook of service science ; [Vol. 1]
3
International journal of contemporary hospitality management
3
International journal of hospitality management
3
International journal of services technology and management
3
Public management review
3
Service business
3
Service science, management and engineering : education for the 21st Century
3
Service science: research and innovations in the service economy
3
Springer eBook Collection
3
Springer eBook Collection / Business and Management
3
The Cornell hospitality quarterly
3
The Routledge handbook of service research insights and ideas
3
AMS review : official publication of the Academy of Marketing Science
2
Business horizons
2
DELFIN - Dienstleistungen für Elektromobilität, Förderung von Innovationen und Nutzerorientierung
2
Debating innovation : perspectives and paradoxes of an idealized concept
2
Informationsmanagement und digitale Transformation
2
International journal of business innovation and research : IJBIR
2
International journal of production economics
2
International journal of quality and service sciences
2
Investigaciones europeas de Dirección y Economía de la Empresa : IEDEE
2
Journal of Asian finance, economics and business : JAFEB
2
Journal of service theory and practice
2
Lehrbuch
2
Management information systems : mis quarterly
2
Markt- und Unternehmensentwicklung / Markets and Organisations
2
Markt- und Unternehmensentwicklung Markets and Organisations
2
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ECONIS (ZBW)
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1
Novelty-focussed document mapping to identify new service opportunities
Lee, Changyong
;
Lee, Hakyeon
- In:
The service industries journal
35
(
2015
)
5/6
,
pp. 345-361
Persistent link: https://www.econbiz.de/10011299592
Saved in:
2
The evolution of service innovation research : a critical review and synthesis
Carlberg, Per
;
Kindström, Daniel
;
Kowalkowski, Christian
- In:
The service industries journal
34
(
2014
)
5
,
pp. 373-398
Persistent link: https://www.econbiz.de/10010379368
Saved in:
3
Co-production of service innovations through dynamic capability enhancement
Chen, Ja-shen
;
Kerr, Don
;
Tsang, Seng-su
;
Sung, Yu Chieh
- In:
The service industries journal
35
(
2015
)
1/2
,
pp. 96-114
Persistent link: https://www.econbiz.de/10010491802
Saved in:
4
Mapping new service development : a review and synthesis of literature
Kitsios, Fotis
;
Kamariotou, Maria
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 682-704
Persistent link: https://www.econbiz.de/10012260326
Saved in:
5
A framework for innovative service design
Furrer, Olivier
;
Sudharshan, Devanathan
;
Tsiotsou, …
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 452-471
Persistent link: https://www.econbiz.de/10011579233
Saved in:
6
Advanced information technology : transforming service innovation and design
Bantau, Gabriela
;
Rayburn, Steven W.
- In:
The service industries journal
36
(
2016
)
13/14
,
pp. 699-720
Persistent link: https://www.econbiz.de/10011655410
Saved in:
7
Employee involvement in ideation and healthcare service innovation quality
Mu, Yu
;
Bossink, Bart
;
Vinig, Tsvi
- In:
The service industries journal
38
(
2018
)
1/2
,
pp. 67-86
Persistent link: https://www.econbiz.de/10011848028
Saved in:
8
Transformative service research and service design : synergistic effects in healthcare
Anderson, Sidney
;
Alkire, Linda
;
Rayburn, Steven W.
- In:
The service industries journal
38
(
2018
)
1/2
,
pp. 99-113
Persistent link: https://www.econbiz.de/10011848039
Saved in:
9
Operationalisation of service innovation : a systems thinking approach
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
The service industries journal
38
(
2018
)
9/10
,
pp. 561-583
Persistent link: https://www.econbiz.de/10011880848
Saved in:
10
Service innovation as a political process
Sundström, Erik
;
Karlsson, Jenny
;
Camén, Carolina
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 341-362
Persistent link: https://www.econbiz.de/10011741136
Saved in:
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