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~isPartOf:"The service industries journal"
~source:"econis"
~subject:"Dienstleistungsmanagement"
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Dienstleistungsmanagement
Dienstleistung
61
Services
61
Dienstleistungssektor
40
Service industry
40
Hospital
32
Krankenhaus
32
Innovation
30
Dienstleistungsqualität
29
Service quality
29
Service innovation
16
Customer satisfaction
15
Innovation management
15
Innovationsmanagement
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Kundenzufriedenheit
15
Dienstleistungsinnovation
14
Gesundheitswesen
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Health care system
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Gesundheitsversorgung
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Health care
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service innovation
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Beziehungsmarketing
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Consumer behaviour
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Freie Berufe
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Konsumentenverhalten
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Professional services
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Relationship marketing
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New product development
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Produktentwicklung
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healthcare
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Information technology
6
Informationstechnik
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service design
6
transformative service research
6
Business services
5
Customer integration
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Customer service
5
Dienstleistungsmarketing
5
Knowledge-intensive industry
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Andersson-Cederholm, Erika
1
Backhouse, Chris J.
1
Baradarani, Sarvnaz
1
Cheng, Colin C. J.
1
Gyimóthy, Szilvia
1
Jaaron, Ayham A. M.
1
Joshi, Yatish
1
Kilic, Hasan
1
Kumar, Satish
1
Pandey, Nitesh
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Sheu, Chwen
1
Viglia, Giampaolo
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The service industries journal
SpringerLink / Bücher
48
Journal of service management
32
International journal of hospitality management
31
Forum Dienstleistungsmanagement
26
Journal of service research : JSR
16
International journal of contemporary hospitality management
15
The journal of services marketing
15
Global cases on hospitality industry
13
International journal of services and operations management
13
Springer eBook Collection
13
Springer eBook Collection / Business and Economics
13
Competition in higher education branding and marketing : national and global perspectives
12
Service Value als Werttreiber : Konzepte, Messung und Steuerung
12
Tourism management : research, policies, practice
12
Managing service quality : MSQ ; an international journal
11
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
10
The Sage handbook of hospitality management
10
Gabler Edition Wissenschaft
9
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
9
International journal of quality and service sciences
9
Journal of retailing and consumer services
9
Lehrbuch
9
Wissenschaft & Praxis
9
International journal of services technology and management
8
Research
8
Service science, management and engineering : education for the 21st Century
8
Services marketing quarterly
8
The journal of business & industrial marketing
8
Controlling von Dienstleistungen : [die wichtigsten Instrumente und Kennzahlen ; Praxisbeispiele aus unterschiedlichen Branchen ; eigenständige und produktbegleitende Dienstleistungen im Vergleich]
7
Journal of business research : JBR
7
Kundenintegration : Forum Dienstleistungsmanagement
7
Schriften zum Produktionsmanagement
7
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
6
Handbook of service science ; [Vol. 1]
6
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
6
Harvard business review : HBR
6
Industrial marketing management : the international journal for industrial and high-tech firms
6
Journal of hospitality marketing & management
6
Krankenhausmanagement : Strategien, Konzepte, Methoden
6
Manufacturing & service operations management : M & SOM
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ECONIS (ZBW)
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1
Forty years of the Service Industries Journal : a bibliometric review
Viglia, Giampaolo
;
Kumar, Satish
;
Pandey, Nitesh
; …
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 1-20
Persistent link: https://www.econbiz.de/10013167398
Saved in:
2
When are strategic orientations beneficial for collaborative service innovation?
Cheng, Colin C. J.
;
Sheu, Chwen
- In:
The service industries journal
37
(
2017
)
7/8
,
pp. 466-493
Persistent link: https://www.econbiz.de/10011760445
Saved in:
3
The service triad : modelling dialectic tensions in service encounters
Andersson-Cederholm, Erika
;
Gyimóthy, Szilvia
- In:
The service industries journal
30
(
2010
)
1/2
,
pp. 265-280
Persistent link: https://www.econbiz.de/10003964413
Saved in:
4
Service innovation in the hotel industry : culture, behavior, performance
Baradarani, Sarvnaz
;
Kilic, Hasan
- In:
The service industries journal
38
(
2018
)
13/14
,
pp. 897-924
Persistent link: https://www.econbiz.de/10011962019
Saved in:
5
Fostering sustainable performance in services through systems thinking
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
The service industries journal
39
(
2019
)
15/16
,
pp. 1072-1098
Persistent link: https://www.econbiz.de/10012207448
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