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~subject:"Confidence"
~subject:"Roboter"
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Roboter
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The service industries journal
Journal of business research : JBR
19
Electronic markets : EM ; the international journal of electronic commerce and business media
9
Technological forecasting & social change : an international journal
9
International journal of hospitality management
7
Journal of service research
7
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The economics of artificial intelligence : an agenda
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Accounting horizons : a quarterly publication of the American Accounting Association
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Ethical issues in service robotics and artificial intelligence
Belk, Russell W.
- In:
The service industries journal
41
(
2021
)
13/14
,
pp. 860-876
Persistent link: https://www.econbiz.de/10012695294
Saved in:
2
Service robot implementation : a theoretical framework and research agenda
Belanche, Daniel
;
Casaló, Luis V.
;
Flavián Blanco, Carlos
- In:
The service industries journal
40
(
2020
)
3/4
,
pp. 203-225
Persistent link: https://www.econbiz.de/10012208486
Saved in:
3
The dark side of AI-powered service interactions : exploring the process of co-destruction from the customer perspective
Castillo, Daniela
;
Canhoto, Ana Isabel Domingos
;
Said, …
- In:
The service industries journal
41
(
2021
)
13/14
,
pp. 900-925
Persistent link: https://www.econbiz.de/10012695298
Saved in:
4
Determinants and consequences of trust in AI-based customer service chatbots
Prakash, Ashish Viswanath
;
Joshi, Arun
;
Nim, Shubhi
; …
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 642-675
Persistent link: https://www.econbiz.de/10014321618
Saved in:
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