Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The service industries journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Open multi-technology service...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
294
Service quality
294
Customer satisfaction
101
Kundenzufriedenheit
101
Beziehungsmarketing
77
Relationship marketing
77
Consumer behaviour
63
Konsumentenverhalten
63
Dienstleistungssektor
47
Service industry
47
Taiwan
26
Dienstleistungshandel
23
Trade in services
23
Dienstleistung
19
Performance measurement
19
Performance-Messung
19
Services
19
Beschwerdemanagement
17
Complaint management
17
Customer service
17
Kundenservice
17
Spain
17
Spanien
17
service quality
17
Hotel industry
15
Hotellerie
15
Gesundheitsversorgung
14
Health care
14
Hospital
14
Krankenhaus
14
Customer integration
13
Innovation management
13
Innovationsmanagement
13
Kundenintegration
13
customer satisfaction
13
Betriebliche Wertschöpfung
12
Customer value
12
E-commerce
12
Electronic Commerce
12
Innovation
12
more ...
less ...
Online availability
All
Undetermined
102
Free
3
Type of publication
All
Article
320
Book / Working Paper
9
Type of publication (narrower categories)
All
Article in journal
327
Aufsatz in Zeitschrift
327
Collection of articles of several authors
7
Sammelwerk
7
Case study
5
Fallstudie
5
Aufsatzsammlung
2
Conference proceedings
1
Konferenzschrift
1
more ...
less ...
Language
All
English
329
Author
All
Kandampully, Jay
3
Lin, Wen-bao
3
Pla-Barber, José
3
Alves, Helena
2
Backhouse, Chris J.
2
Bryson, John R.
2
Chang, Hong-Sheng
2
Chao, Pei
2
Cunha, Miguel Pina e
2
Dun, Zanna van
2
Edvardsson, Bo
2
Eiriz, Vasco
2
Fisk, Raymond P.
2
Galindo Martín, Miguel Angel
2
Gil Saura, Irene
2
Henseler, Jörg
2
Hofmeister, Johannes
2
Jaaron, Ayham A. M.
2
Kanbach, Dominik K.
2
Kim, Jung-Hwan
2
Kim, Minjeong
2
Kraus, Sascha
2
Kuusisto, Jari
2
Kwan, Ho Kwong
2
Lee, Donhee
2
Lee, Sang M.
2
León-Darder, Fidel
2
Liu, Tsung-chi
2
Malhotra, Neeru
2
Martinsuo, Miia
2
Mas-Verdu, Francisco
2
Mody, Makarand Amrish
2
Park, Sang-June
2
Peris-Ortiz, Marta
2
Rayburn, Steven W.
2
Rego, Arménio
2
Rha, June-young
2
Ritala, Paavo
2
Roy, Sanjit
2
Saccani, Nicola
2
more ...
less ...
Published in...
All
The service industries journal
International journal of hospitality management
425
Journal of business research : JBR
389
Journal of retailing and consumer services
339
SpringerLink / Bücher
332
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
223
The journal of services marketing
216
NBER working paper series
211
Working paper / National Bureau of Economic Research, Inc.
207
Springer eBook Collection
206
NBER Working Paper
189
Journal of air transport management
180
Auditing : a journal of practice & theory
174
International journal of contemporary hospitality management
165
Technological forecasting & social change : an international journal
165
Services marketing quarterly
145
Industrial marketing management : the international journal for industrial and high-tech firms
143
Journal of hospitality marketing & management
138
Journal of business models : JOBM
136
Journal of Services Marketing
130
The TQM journal : the international review of organizational improvement
129
Tourism management : research, policies, practice
127
Journal of travel and tourism marketing
123
Service business
122
Cogent business & management
118
International journal of productivity and quality management : IJPQM
118
International journal of quality and service sciences
118
International journal of quality & reliability management
116
Journal of service management
110
International journal of services and operations management
107
Journal of service research : JSR
104
Policy research working paper : WPS
104
Health care management review : HCM review
103
Total quality management & business excellence
98
Discussion paper series / IZA
95
The accounting review : a publication of the American Accounting Association
95
Discussion paper / Centre for Economic Policy Research
93
International journal of services, economics and management
93
Quality management journal : QMJ
92
International journal of business information systems : IJBIS
91
more ...
less ...
Source
All
ECONIS (ZBW)
329
Showing
1
-
10
of
329
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Revenue creation : business models for product-related services in international markets ; the case of Zwick GmbH & Co. KG
Zähringer, Daniel
;
Niederberger, Jochen
;
Blind, Knut
; …
- In:
The service industries journal
31
(
2011
)
3/4
,
pp. 629-641
Persistent link: https://www.econbiz.de/10008937410
Saved in:
2
Identifying opportunities for service productivity improvement using a business model lens
Zolnowski, Andreas
;
Semmann, Martin
;
Amrou, Sharif
; …
- In:
The service industries journal
33
(
2013
)
3/4
,
pp. 409-425
Persistent link: https://www.econbiz.de/10009732850
Saved in:
3
Distributed product knowledge service : model and system framework
Chen, Yuh-jen
;
Chen, Yuh-min
;
Wu, Meng-sheng
- In:
The service industries journal
31
(
2011
)
3/4
,
pp. 483-508
Persistent link: https://www.econbiz.de/10008937434
Saved in:
4
A framework for innovative service design
Furrer, Olivier
;
Sudharshan, Devanathan
;
Tsiotsou, …
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 452-471
Persistent link: https://www.econbiz.de/10011579233
Saved in:
5
Operationalisation of service innovation : a systems thinking approach
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
The service industries journal
38
(
2018
)
9/10
,
pp. 561-583
Persistent link: https://www.econbiz.de/10011880848
Saved in:
6
Combining strategies for high service productivity with successful service innovation
Hofmeister, Johannes
;
Schneider, Malte H. G.
;
Kanbach, …
- In:
The service industries journal
42
(
2022
)
11/12
,
pp. 948-971
Persistent link: https://www.econbiz.de/10013362159
Saved in:
7
The crisis-resilience of services trade
Borchert, Ingo
;
Mattoo, Aaditya
- In:
The service industries journal
30
(
2010
)
13/14
,
pp. 2115-2136
Persistent link: https://www.econbiz.de/10008809601
Saved in:
8
International professional service firms : how do they affect government policy?
Simon, Gary L.
;
Welsh, Dianne H. B.
- In:
The service industries journal
30
(
2010
)
1/2
,
pp. 11-23
Persistent link: https://www.econbiz.de/10003964346
Saved in:
9
Exporter performance in the German business services sector
Vogel, Alexander
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1015-1031
Persistent link: https://www.econbiz.de/10009154426
Saved in:
10
Internationalization of service industry firms : understanding distinctive characteristics
Pla-Barber, José
;
Ghauri, Pervez N.
- In:
The service industries journal
32
(
2012
)
7
,
pp. 1007-1010
Persistent link: https://www.econbiz.de/10009551305
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
