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Innovationsfähigkeit und Kunde...
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Beziehungsmarketing
187
Relationship marketing
187
Dienstleistungsqualität
86
Service quality
86
Innovation management
82
Innovationsmanagement
82
Customer satisfaction
66
Kundenzufriedenheit
66
Consumer behaviour
65
Konsumentenverhalten
65
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50
Innovation
50
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50
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22
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22
Taiwan
18
Confidence
17
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17
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17
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Vertrauen
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16
Value creation
16
Beschwerdemanagement
15
Complaint management
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15
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15
Lieferantenmanagement
14
Supplier relationship management
14
customer loyalty
14
Arbeitsverhalten
13
Customer value
13
E-commerce
13
Electronic Commerce
13
Emotion
13
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13
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13
Work behaviour
13
customer satisfaction
13
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273
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English
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Anasori, Elham
3
Ha, Hong Youl
3
Peris-Ortiz, Marta
3
Wu, Cedric Hsi-jui
3
Alves, Helena
2
Arici, Hasan Evrim
2
Back, Ki-Joon
2
Bayighomog, Steven W.
2
Chao, Pei
2
Chen, Ja-shen
2
Fuglsang, Lars
2
Gallouj, Fai͏̈z
2
Gil Saura, Irene
2
Guisado-González, Manuel
2
Ha, Sejin
2
Horbel, Chris
2
Kim, Wansoo
2
Legendre, Tiffany S.
2
Lin, Wen-bao
2
López-Nicolas, Carolina
2
Ma, Jianfeng
2
Nätti, Satu
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Ok, Chihyung
2
Popp, Bastian
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Tung, Wei
2
Wallin, Martin W.
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Woratschek, Herbert
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Yi, Youjae
2
Zhou, Xing
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Aas, Tor Helge
1
Aboramadan, Mohammed
1
Addo, Prince Clement
1
Adhikari, Kishalay
1
Ahmed, Sohel
1
Ahn, Jiseon
1
Akbani, Ismail
1
Akgün, Ali E.
1
Aksoy, Nilsah Cavdar
1
Aksoy, Zeynep
1
Al-Hawari, Mohd Ahmad
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The service industries journal
SpringerLink / Bücher
1,708
Journal of business research : JBR
1,235
Technological forecasting & social change : an international journal
697
Industrial marketing management : the international journal for industrial and high-tech firms
685
Journal of retailing and consumer services
614
International journal of innovation management
578
International journal of technology management : IJTM
511
Europäische Hochschulschriften / 5
502
Research policy : policy, management and economic studies of science, technology and innovation
451
Springer eBook Collection
431
Technology analysis & strategic management
431
Technovation : the international journal of technological innovation, entrepreneurship and technology management
428
Journal of open innovation : technology, market, and complexity
414
International journal of hospitality management
390
Gabler Edition Wissenschaft
349
The journal of business & industrial marketing
326
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
291
Springer eBook Collection / Business and Economics
282
IEEE transactions on engineering management : EM
278
Research
274
Working paper / National Bureau of Economic Research, Inc.
265
NBER working paper series
255
Ifo Schnelldienst
245
The journal of services marketing
236
International journal of innovation and technology management
230
The journal of product innovation management : an international publication of the Product Development & Management Association
227
Innovation: organization & management : IOM
207
Journal of the Academy of Marketing Science
203
Journal of strategic marketing
195
Cogent business & management
191
Journal of engineering and technology management : JET-M
191
International journal of business innovation and research
189
Research technology management : RTM
187
R & D management
186
NBER Working Paper
183
Creativity and innovation management
174
Industry and innovation
172
ifo Schnelldienst
168
Discussion paper / Centre for Economic Policy Research
166
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ECONIS (ZBW)
273
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1
Knowledge intensive business services and client innovation
Hu, Tai-shan
;
Lin, Chien-yuan
;
Chang, Su-li
- In:
The service industries journal
33
(
2013
)
15/16
,
pp. 1435-1455
Persistent link: https://www.econbiz.de/10010229436
Saved in:
2
How to support the management of intangibles
Arancibia Carvajal, Sara
;
Fernández Nogales, Angel
- In:
The service industries journal
34
(
2014
)
3
,
pp. 196-211
Persistent link: https://www.econbiz.de/10010344141
Saved in:
3
A framework for innovative service design
Furrer, Olivier
;
Sudharshan, Devanathan
;
Tsiotsou, …
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 452-471
Persistent link: https://www.econbiz.de/10011579233
Saved in:
4
Customer orientation, engagement, and developing positive emotional labor
Yoo, Jay Jaewon
;
Arnold, Todd J.
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1272-1288
Persistent link: https://www.econbiz.de/10010492120
Saved in:
5
Exploring interactive communication using social media
Zhang, Chrystal B.
;
Lin, Yi Hsin
- In:
The service industries journal
35
(
2015
)
11/12
,
pp. 670-693
Persistent link: https://www.econbiz.de/10011401815
Saved in:
6
What motivates professional service firm employees to narture client dialogues?
Fischer, Alban Dominique
;
Sieg, Jan Henrik
;
Wallin, …
- In:
The service industries journal
34
(
2014
)
5
,
pp. 399-421
Persistent link: https://www.econbiz.de/10010379366
Saved in:
7
Customer demotion in hierarchical loyalty programmes
Berlo, Geert van
;
Bloemer, Johanna M.
;
Blazevic, Vera
- In:
The service industries journal
34
(
2014
)
11/12
,
pp. 922-937
Persistent link: https://www.econbiz.de/10010394602
Saved in:
8
Does the length of a customer-provider relationship really matter?
Chiao, Yu-ching
;
Chiu, Ya-kang
;
Guan, Jyh-liang
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 649-667
Persistent link: https://www.econbiz.de/10003775764
Saved in:
9
Customer referral management : the implications of social networks
Law, Monica
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 669-683
Persistent link: https://www.econbiz.de/10003775765
Saved in:
10
The effect of bonds on loyalty towards auditors : the mediating role of commitment
Kuenzel, Sven
;
Krolikowska, Ewa
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 685-700
Persistent link: https://www.econbiz.de/10003775767
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