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Dienstleistungssektor
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service design
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The service industries journal
Journal of Service Management
19
Journal of service management
11
The journal of services marketing
10
Journal of Services Marketing
6
Journal of service research : JSR
5
Managing service quality : MSQ ; an international journal
5
European journal of marketing : EJM
4
Journal of business research : JBR
4
European Journal of Marketing
3
Journal of service research
3
Journal of Service Theory and Practice
2
Journal of retailing
2
Transport Policy
2
A Research Agenda for Service Marketing
1
AMS review : official publication of the Academy of Marketing Science
1
Advances in Data Analysis and Classification
1
Brand management ; Vol. 4
1
Business transformation for a sustainable future
1
Creativity and Innovation Management
1
Does marketing need reform? : fresh perspectives on the future
1
E-work and E-commerce ; Vol. 2
1
Energy policy : the international journal of the political, economic, planning, environmental and social aspects of energy
1
Exploring services science : first international conference, IESS 2010, Geneva, Switzerland, February 17 - 19, 2010 ; revised papers
1
Handbook of service science ; [Vol. 1]
1
Journal of Business Research
1
Journal of marketing
1
Journal of marketing education : JME
1
Journal of public policy & marketing
1
Journal of service theory and practice
1
Journal of the Academy of Marketing Science
1
Lecture notes in business information processing : LNBIP
1
Legends in marketing
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Marketing management : a quarterly business management publication of the American Marketing Association
1
Research handbook on services management
1
Service Science: Research and Innovations in the Service Economy
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Service science, management and engineering : education for the 21st Century
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Service science: research and innovations in the service economy
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Springer eBook Collection
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ECONIS (ZBW)
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1
Theories, constructs, and methodologies to study COVID-19 in the service industries
Cambra-Fierro, Jesús
;
Gao, Lily
;
Melero-Polo, Iguácel
; …
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 551-582
Persistent link: https://www.econbiz.de/10013362134
Saved in:
2
The Frontiers in Service Conference : a 20-year retrospective
Dorsch, Michael J.
;
Fisk, Raymond P.
;
Grove, Stephen J.
- In:
The service industries journal
34
(
2014
)
6
,
pp. 477-494
Persistent link: https://www.econbiz.de/10010379354
Saved in:
3
The global refugee crisis : how can transformative service researchers help?
Alkire, Linda
;
Fisk, Raymond P.
- In:
The service industries journal
39
(
2019
)
9/10
,
pp. 684-700
Persistent link: https://www.econbiz.de/10012204778
Saved in:
4
'Collaring the Cheshire Cat': Studying Customers' Services Experience through Metaphor
Goodwin, Cathy
;
Grove, Stephen J.
;
Fisk, Raymond P.
- In:
The service industries journal
16
(
1996
)
4
,
pp. 421-442
Persistent link: https://www.econbiz.de/10007323069
Saved in:
5
Developing the Impression Management Skills of the Service Worker: An Application of Stanislavsky's Principles in a Services Context
Grove, Stephen J.
;
Fisk, Raymond P.
;
LaForge, Mary C.
- In:
The service industries journal
24
(
2004
)
2
,
pp. 1-14
Persistent link: https://www.econbiz.de/10006246675
Saved in:
6
Conceptualizing service ethics for the complexity of modern service interactions
Petros Sebhatu, Samuel
;
Hamdan, Qusay
;
Fisk, Raymond P.
- In:
The service industries journal
44
(
2024
)
9/10
,
pp. 766-788
Persistent link: https://www.econbiz.de/10015050120
Saved in:
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