The Frontiers in Service Conference : a 20-year retrospective
Year of publication: |
2014
|
---|---|
Authors: | Dorsch, Michael J. ; Fisk, Raymond P. ; Grove, Stephen J. |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 34.2014, 6, p. 477-494
|
Subject: | longitudinal study | service marketing | service history | Dienstleistungsmarketing | Services marketing | Dienstleistungssektor | Service industry | Dienstleistungsqualität | Service quality | Dienstleistung | Services |
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