//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The service industries journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
An exploratory study of market...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
197
Konsumentenverhalten
196
Beziehungsmarketing
185
Relationship marketing
185
Dienstleistungsqualität
129
Service quality
129
Customer satisfaction
91
Kundenzufriedenheit
91
Großbritannien
90
United Kingdom
90
Hotel industry
69
Hotellerie
69
Dienstleistungssektor
39
Service industry
39
Taiwan
39
Emotion
31
Brand management
29
Markenführung
29
Confidence
28
Vertrauen
28
Einzelhandel
26
Retail trade
26
Brand image
23
Markenimage
23
Customer integration
21
Kundenintegration
21
E-commerce
20
Electronic Commerce
20
Arbeitszufriedenheit
19
Customer service
19
Job satisfaction
19
Kundenservice
19
Online retailing
19
Online-Handel
19
Internet marketing
18
Online-Marketing
18
Betriebliche Wertschöpfung
17
Value creation
17
Arbeitsverhalten
16
Customer value
16
more ...
less ...
Online availability
All
Undetermined
164
Free
4
Type of publication
All
Article
473
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
475
Aufsatz in Zeitschrift
475
Case study
4
Fallstudie
4
Collection of articles of several authors
2
Sammelwerk
2
Language
All
English
475
Author
All
Altinay, Levent
6
Foxall, Gordon R.
4
Karatepe, Osman M.
4
Taheri, Babak
4
Alexander, Nicholas
3
Chao, Pei
3
Chiu, Yung-ho
3
Gannon, Martin Joseph
3
Ha, Hong Youl
3
Huang, Chin Wei
3
Nicholson, Michael
3
Wang, Stephen W.
3
Williams, Colin C.
3
Wu, Cedric Hsi-jui
3
Xiao, Sarah Hong
3
Addo, Prince Clement
2
Ahmed, Sohel
2
Ahn, Jiseon
2
Akhtar, Nadeem
2
Altinay, Eser
2
Amin, Muslim
2
Arasli, Huseyin
2
Arici, Hasan Evrim
2
Back, Ki-Joon
2
Bowden, Jana
2
Broadbridge, Adelina M.
2
Burton, Dawn
2
Casaló, Luis V.
2
Chang, Hong-Sheng
2
Chen, Mei-fang
2
Curran, Ross
2
Dabholkar, Pratibha A.
2
Ding Hooi Ting
2
Drennan, Judy
2
Fang, Jiaming
2
Flavián Blanco, Carlos
2
Gao, Lily
2
Gil Saura, Irene
2
Ha, Sejin
2
Horbel, Chris
2
more ...
less ...
Published in...
All
The service industries journal
Journal of business research : JBR
2,414
Journal of retailing and consumer services
2,087
International journal of hospitality management
1,532
NBER working paper series
1,177
Discussion paper series / IZA
1,113
Working paper / National Bureau of Economic Research, Inc.
1,050
The economic journal : the journal of the Royal Economic Society
1,042
NBER Working Paper
956
Applied economics
898
SpringerLink / Bücher
860
Discussion paper / Centre for Economic Policy Research
821
International journal of consumer studies
801
Cmnd.
738
European Journal of Marketing
725
IZA Discussion Paper
713
Psychology & marketing
700
The economic history review : a journal of economic and social history
696
Tourism management : research, policies, practice
648
Discussion paper
598
Journal of consumer research : JCR ; an interdisciplinary bimonthly
588
International journal of contemporary hospitality management
572
Scottish journal of political economy : the journal of the Scottish Economic Society
545
Industrial marketing management : the international journal for industrial and high-tech firms
531
IZA Discussion Papers
530
European journal of marketing : EJM
491
Journal of Consumer Marketing
450
CESifo working papers
449
Asia Pacific journal of marketing and logistics
443
Management science : journal of the Institute for Operations Research and the Management Sciences
438
Journal of travel and tourism marketing
435
Journal of marketing management : MM
423
International Journal of Retail & Distribution Management
420
Technological forecasting & social change : an international journal
418
Working paper
416
Regional studies
415
Oxford economic papers
413
Journal of hospitality marketing & management
409
The journal of product & brand management
409
The journal of brand management : an international journal
404
more ...
less ...
Source
All
ECONIS (ZBW)
475
Showing
1
-
10
of
475
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Key drivers of services website loyalty
Sanz Blas, Silvia
;
Ruiz Mafe, Carla
;
Pérez Perez, Isabel
- In:
The service industries journal
34
(
2014
)
5
,
pp. 455-475
Persistent link: https://www.econbiz.de/10010379358
Saved in:
2
Should a lower-price service offer a full-satisfaction guarantee?
Wong, Jehn-yih
;
Tsaur, Sheng-hshiung
;
Wang, Chih-hung
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1261-1272
Persistent link: https://www.econbiz.de/10003914873
Saved in:
3
Consumer perceptions of frontline service employee personality traits, interaction quality, and consumer satisfaction
Ekinci, Yuksel
;
Dawes, Philip L.
- In:
The service industries journal
29
(
2009
)
3/4
,
pp. 503-521
Persistent link: https://www.econbiz.de/10003870676
Saved in:
4
The status of the small hotel firm
Morrison, Alison
;
Conway, Fiona
- In:
The service industries journal
27
(
2007
)
1/2
,
pp. 47-58
Persistent link: https://www.econbiz.de/10003454658
Saved in:
5
The management of post-merger cultural integration : implications from the hotel industry
Saunders, Mark N.
;
Altinay, Levent
;
Riordan, Katharine
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1359-1375
Persistent link: https://www.econbiz.de/10003914914
Saved in:
6
Internal labour markets as a strategic tool : a comparative study of UK and Chinese hotels
Fisher, Ron
;
McPhail, Ruth
- In:
The service industries journal
31
(
2011
)
1/2
,
pp. 137-152
Persistent link: https://www.econbiz.de/10008904672
Saved in:
7
The balanced scorecard and strategic control: a hotel case study analysis
Phillips, P. A.
- In:
The service industries journal
27
(
2007
)
5/6
,
pp. 731-746
Persistent link: https://www.econbiz.de/10003622944
Saved in:
8
The structure of labour markets in the hotel and catering industry : what do employment law cases indicate?
Mitchell, Peter
- In:
The service industries journal
8
(
1988
)
4
,
pp. 470-487
Persistent link: https://www.econbiz.de/10001077629
Saved in:
9
Customer demotion in hierarchical loyalty programmes
Berlo, Geert van
;
Bloemer, Johanna M.
;
Blazevic, Vera
- In:
The service industries journal
34
(
2014
)
11/12
,
pp. 922-937
Persistent link: https://www.econbiz.de/10010394602
Saved in:
10
Special issue: A new research agenda for hospitality management
Phillips, Paul
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10003914895
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->