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Taiwan
101
Dienstleistungsqualität
52
Service quality
52
Beziehungsmarketing
43
Relationship marketing
43
Arbeitsverhalten
35
Work behaviour
35
Arbeitszufriedenheit
31
Job satisfaction
31
Gastgewerbe
30
Hospitality industry
30
Customer satisfaction
29
Kundenzufriedenheit
29
Salespeople
28
Verkaufspersonal
28
Consumer behaviour
27
Konsumentenverhalten
27
Gastronomie
24
Hotel industry
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Hotellerie
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Restaurant industry
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Leistungsmotivation
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Work motivation
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Dienstleistungssektor
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Personalmanagement
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Bank
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Performance measurement
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Performance-Messung
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Arbeitskräfte
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Workforce
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Data envelopment analysis
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Data-Envelopment-Analyse
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Employee retention
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Innovation
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Mitarbeiterbindung
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Bibliometrics
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Chiu, Yung-ho
4
Arasli, Huseyin
3
Huang, Chin Wei
3
Huang, Leo
3
Karatepe, Osman M.
3
Kim, Wansoo
3
Lin, Chin-tsai
3
Ok, Chihyung
3
Wang, Mei-ling
3
Abid, Ghulam
2
Abualigah, Ahmad
2
Abubakar, A. Mohammed
2
Altinay, Levent
2
Anasori, Elham
2
Andersson, Tommy D.
2
Badar, Kamal
2
Bayighomog, Steven W.
2
Canter, Deborah D.
2
Chang, Hong-Sheng
2
Chang, Hsin Hsin
2
Chao, Pei
2
Chen, Chun-chung
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Chen, Tser-yieth
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Chu, Hsuan-lien
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Chung, Hsien-jui
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Gürlek, Mert
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Jung, Hyo Sun
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Kwan, Ho Kwong
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Köseoglu, Mehmet Ali
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Liang, Chiung-Ju
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Lin, Hsin-hui
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Lin, Wen-bao
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Liu, Chang-yung
2
Lo, Hsuan
2
Olugbade, Olusegun A.
2
Phillips, Paul
2
Sandiford, Peter John
2
Seymour, Diane
2
Shih, Tsui-yii
2
Shneikat, Belal
2
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The service industries journal
International journal of hospitality management
1,078
The international journal of human resource management
795
Zi you zhong guo zhi gong ye
763
International journal of contemporary hospitality management
491
Journal of business research : JBR
439
Journal of business ethics : JOBE
425
International journal of human resource management
420
SpringerLink / Bücher
386
Human Resource Management International Digest
312
Human resource management
297
Human resource management review
289
Personnel Review
285
Tourism management : research, policies, practice
260
Journal of vocational behavior
238
Discussion paper series / IZA
230
Employee relations
221
International Journal of Manpower
220
Journal of managerial psychology
220
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
217
Employee Relations
202
Industrial marketing management : the international journal for industrial and high-tech firms
202
International journal of manpower
202
Economic review : issued bi-monthly
197
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
197
Journal of business and psychology
196
Journal of hospitality marketing & management
196
Human resource management journal
178
NBER working paper series
176
Applied economics
167
Cogent business & management
167
Management revue : socio-economic studies
167
The journal of personal selling & sales management : JPSSM
163
Leadership & organization development journal
161
Review of Pacific Basin financial markets and policies
158
Working paper / National Bureau of Economic Research, Inc.
157
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
155
Personnel review
148
Springer eBook Collection
147
Journal of management & organization : JMO
139
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ECONIS (ZBW)
231
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1
Does organisational support promote citizenship? : the moderating role of market-focused HRM
Wang, Mei-ling
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1077-1095
Persistent link: https://www.econbiz.de/10003996096
Saved in:
2
Using work design to motivate customer-oriented behaviors
Rayburn, Steven W.
;
Gilliam, David A.
- In:
The service industries journal
36
(
2016
)
7/8
,
pp. 339-355
Persistent link: https://www.econbiz.de/10011564148
Saved in:
3
Reacting to the demands of service work : emotional resistance in the Coaching Inn Company
Sandiford, Peter John
;
Seymour, Diane
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1195-1217
Persistent link: https://www.econbiz.de/10009154399
Saved in:
4
Service-oriented high performance human resource practices and proactive work behavior : a moderated mediation model
Kenar, Gökhan
;
Yesiltas, Murat
- In:
The service industries journal
44
(
2024
)
3/4
,
pp. 237-264
Persistent link: https://www.econbiz.de/10014551092
Saved in:
5
Employee voice : the impact of high-performance work systems and organisational engagement climate
Badru, Akinjide F.
;
Karadas, Georgiana
;
Olugbade, …
- In:
The service industries journal
44
(
2024
)
7/8
,
pp. 563-591
Persistent link: https://www.econbiz.de/10014551112
Saved in:
6
The impact of family-like employee-organization relationship on unethical pro-family behavior
Yao, Zhu
;
Xiong, Zhengde
- In:
The service industries journal
44
(
2024
)
9/10
,
pp. 710-734
Persistent link: https://www.econbiz.de/10015050116
Saved in:
7
Abusive supervision and frontline employees' service performance
Jian, Zhaoquan
;
Kwan, Ho Kwong
;
Qiu, Qian
;
Liu, Zhi Qiang
; …
- In:
The service industries journal
32
(
2012
)
5
,
pp. 683-698
Persistent link: https://www.econbiz.de/10009535950
Saved in:
8
The impacts of ethical sales behaviour on customer loyalty in the life insurance industry
Chen, Mei-fang
;
Mau, Liang-hung
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 59-74
Persistent link: https://www.econbiz.de/10003849569
Saved in:
9
Customer orientation as a mediator of the influence of locus of control on job performance
Chang, Wan-jing April
;
Huang, Tung Chun
- In:
The service industries journal
31
(
2011
)
1/2
,
pp. 273-285
Persistent link: https://www.econbiz.de/10008904642
Saved in:
10
Mediating and moderating processes in the relation between problem customer perceptions and work-family conflict
Hu, Hsiu-hua
;
Hsu, Chin-tien
;
Lee, Wen-ruey
;
Chang, …
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1365-1380
Persistent link: https://www.econbiz.de/10009154339
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