Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The service industries journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer knowledge management...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
187
Relationship marketing
187
Dienstleistungsqualität
87
Service quality
87
Innovation management
82
Innovationsmanagement
82
Consumer behaviour
67
Konsumentenverhalten
67
Customer satisfaction
66
Kundenzufriedenheit
66
Dienstleistungssektor
55
Service industry
55
Innovation
53
Knowledge management
31
Wissensmanagement
31
Knowledge transfer
27
Wissenstransfer
27
Customer integration
22
Kundenintegration
22
Dienstleistung
20
Services
20
Taiwan
20
Confidence
18
Vertrauen
18
Customer service
17
Kundenservice
17
Betriebliche Wertschöpfung
16
Value creation
16
Beschwerdemanagement
15
Complaint management
15
Learning organization
15
Lernende Organisation
15
Lieferantenmanagement
15
New product development
15
Produktentwicklung
15
Supplier relationship management
15
Service innovation
14
customer loyalty
14
Bank
13
Customer value
13
more ...
less ...
Online availability
All
Undetermined
111
Free
3
Type of publication
All
Article
296
Book / Working Paper
8
Type of publication (narrower categories)
All
Article in journal
303
Aufsatz in Zeitschrift
303
Collection of articles of several authors
8
Sammelwerk
8
Case study
3
Conference proceedings
3
Fallstudie
3
Konferenzschrift
3
more ...
less ...
Language
All
English
303
Undetermined
1
Author
All
Fuglsang, Lars
3
Ha, Hong Youl
3
Peris-Ortiz, Marta
3
Wu, Cedric Hsi-jui
3
Alves, Helena
2
Arici, Hasan Evrim
2
Back, Ki-Joon
2
Boateng, Henry
2
Cegarra Navarro, Juan Gabriel
2
Chao, Pei
2
Chaston, Ian
2
Chen, Ja-shen
2
Chien, Shu-hua
2
Gallouj, Fai͏̈z
2
Ganz, Walter
2
Gil Saura, Irene
2
Guisado-González, Manuel
2
Gürlek, Mert
2
Ha, Sejin
2
Horbel, Chris
2
Kim, Wansoo
2
Köseoglu, Mehmet Ali
2
Legendre, Tiffany S.
2
Lin, Wen-bao
2
López-Nicolas, Carolina
2
Ma, Jianfeng
2
Nätti, Satu
2
Ok, Chihyung
2
Okoe, Abednego Feehi
2
Popp, Bastian
2
Sundbo, Jon
2
Sørensen, Flemming
2
Tung, Wei
2
Van Tonder, Estelle
2
Wallin, Martin W.
2
Woratschek, Herbert
2
Yi, Youjae
2
Zhou, Xing
2
Aas, Tor Helge
1
Abdelmotaleb, Moustafa
1
more ...
less ...
Institution
All
European Conference on Knowledge Management <13, 2012, Cartagena>
1
Published in...
All
The service industries journal
SpringerLink / Bücher
2,329
Journal of business research : JBR
1,464
Journal of knowledge management
852
Industrial marketing management : the international journal for industrial and high-tech firms
806
Technological forecasting & social change : an international journal
788
International journal of innovation management
649
Journal of retailing and consumer services
628
International journal of technology management : IJTM
620
Springer eBook Collection
559
Research policy : policy, management and economic studies of science, technology and innovation
546
The journal of product innovation management : an international publication of the Product Development & Management Association
523
Technology analysis & strategic management
504
Springer eBook Collection / Business and Economics
479
Technovation : the international journal of technological innovation, entrepreneurship and technology management
479
Gabler Edition Wissenschaft
478
Journal of open innovation : technology, market, and complexity
442
Research
408
International journal of hospitality management
374
Europäische Hochschulschriften / 5
371
The journal of business & industrial marketing
365
IEEE transactions on engineering management : EM
343
Journal of information & knowledge management : JIKM
332
International journal of production research
290
International journal of innovation and technology management
265
International journal of production economics
260
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
258
Knowledge management research & practice : KMRP ; an official journal of the OR Society
257
Knowledge management research & practice : KMRP
243
The journal of services marketing
243
R & D management
240
International journal of knowledge management studies : IJKMS
236
Journal of the Academy of Marketing Science
233
Journal of engineering and technology management : JET-M
229
Innovation: organization & management : IOM
224
Lehrbuch
224
Journal of strategic marketing
210
Creativity and innovation management
207
Industry and innovation
206
International journal of business innovation and research
206
more ...
less ...
Source
All
ECONIS (ZBW)
303
USB Cologne (EcoSocSci)
1
Showing
1
-
10
of
304
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A framework for innovative service design
Furrer, Olivier
;
Sudharshan, Devanathan
;
Tsiotsou, …
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 452-471
Persistent link: https://www.econbiz.de/10011579233
Saved in:
2
Knowledge intensive business services and client innovation
Hu, Tai-shan
;
Lin, Chien-yuan
;
Chang, Su-li
- In:
The service industries journal
33
(
2013
)
15/16
,
pp. 1435-1455
Persistent link: https://www.econbiz.de/10010229436
Saved in:
3
New financial service development for banks in Taiwan based on customer needs and expectations
Tsai, Wen-hsien
;
Hsu, Wei
;
Lin, Thomas W.
- In:
The service industries journal
31
(
2011
)
1/2
,
pp. 215-236
Persistent link: https://www.econbiz.de/10008904656
Saved in:
4
How to support the management of intangibles
Arancibia Carvajal, Sara
;
Fernández Nogales, Angel
- In:
The service industries journal
34
(
2014
)
3
,
pp. 196-211
Persistent link: https://www.econbiz.de/10010344141
Saved in:
5
Acquisition pattern analysis for evolutionary database marketing
Paas, Leonard
- In:
The service industries journal
29
(
2009
)
5/6
,
pp. 805-812
Persistent link: https://www.econbiz.de/10003880580
Saved in:
6
Service recovery expectation model : from the perspectives of consumers
Lin, Wen-bao
- In:
The service industries journal
30
(
2010
)
5/6
,
pp. 873-889
Persistent link: https://www.econbiz.de/10003993297
Saved in:
7
The core-customer concept
Öberg, Christina
- In:
The service industries journal
31
(
2011
)
15/16
,
pp. 2677-2692
Persistent link: https://www.econbiz.de/10009413554
Saved in:
8
A comparison of perceptions of loyalty between bank tellers and internal customer groups in a retail bank in South Africa
Chipunza, Crispen
- In:
The service industries journal
28
(
2008
)
1/2
,
pp. 139-149
Persistent link: https://www.econbiz.de/10003733047
Saved in:
9
Turning ideas into products : subjective well-being in co-creation
Pera, Rebecca
;
Viglia, Giampaolo
- In:
The service industries journal
35
(
2015
)
7/8
,
pp. 388-402
Persistent link: https://www.econbiz.de/10011337141
Saved in:
10
The evolution of service innovation research : a critical review and synthesis
Carlberg, Per
;
Kindström, Daniel
;
Kowalkowski, Christian
- In:
The service industries journal
34
(
2014
)
5
,
pp. 373-398
Persistent link: https://www.econbiz.de/10010379368
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
