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Dienstleistungssektor
270
Service industry
270
Taiwan
102
Dienstleistungsqualität
66
Service quality
66
Innovation
57
Beziehungsmarketing
44
Relationship marketing
44
Innovation management
42
Innovationsmanagement
42
Services
42
Dienstleistung
41
Customer satisfaction
38
Kundenzufriedenheit
38
Consumer behaviour
35
Konsumentenverhalten
35
Customer integration
31
Kundenintegration
31
Service innovation
20
Firm performance
18
Productivity
18
Produktivität
18
Unternehmenserfolg
18
Betriebliche Wertschöpfung
17
KMU
17
Performance measurement
17
Performance-Messung
17
SME
17
Spain
17
Spanien
17
Value creation
17
Dienstleistungsinnovation
16
Hotel industry
16
Hotellerie
16
New product development
15
Produktentwicklung
15
service innovation
15
Bank
14
Globalisierung
14
Globalization
14
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99
Free
7
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Article
387
Book / Working Paper
15
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Article in journal
400
Aufsatz in Zeitschrift
400
Collection of articles of several authors
17
Sammelwerk
17
Case study
5
Fallstudie
5
Conference proceedings
4
Konferenzschrift
4
Aufsatzsammlung
3
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Language
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English
402
Author
All
Williams, Colin C.
8
Altinay, Levent
6
Chiu, Yung-ho
4
Ribeiro Soriano, Domingo
4
Chang, Hsin Hsin
3
Daniels, Peter W.
3
Fisk, Raymond P.
3
Horodnic, Ioana Alexandra
3
Huang, Chin Wei
3
Huang, Leo
3
Kraus, Sascha
3
Lin, Chin-tsai
3
Mas-Verdu, Francisco
3
Rayburn, Steven W.
3
Rubalcaba-Bermejo, Luis
3
Serrasqueiro, Zélia M.
3
Stare, Metka
3
Tsiotsou, Rodoula H.
3
Wirtz, Jochen
3
Akehurst, Gary
2
Alkire, Linda
2
Apfelthaler, Gerhard
2
Arici, Hasan Evrim
2
Audretsch, David B.
2
Backhouse, Chris J.
2
Beyers, William B.
2
Burger, Thomas
2
Caselli, Gian Paolo
2
Chang, Hong-Sheng
2
Chao, Pei
2
Chaston, Ian
2
Chen, Chun-chung
2
Chen, Tser-yieth
2
Chien, Shu-hua
2
Chih, Wen-hai
2
Chou, Cindy Yunhsin
2
Chu, Hsuan-lien
2
Chung, Hsien-jui
2
Djellal, Faridah
2
Drennan, Judy
2
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Published in...
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The service industries journal
Zi you zhong guo zhi gong ye
763
Journal of business research : JBR
445
The journal of product innovation management : an international publication of the Product Development & Management Association
383
Industrial marketing management : the international journal for industrial and high-tech firms
286
SpringerLink / Bücher
258
International journal of innovation management
204
Economic review : issued bi-monthly
197
International journal of production economics
195
Technological forecasting & social change : an international journal
186
Applied economics
171
International journal of production research
164
International journal of product development : IJPD
161
International journal of technology management : IJTM
158
Review of Pacific Basin financial markets and policies
158
Journal of retailing and consumer services
140
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
140
Research policy : policy, management and economic studies of science, technology and innovation
137
Technovation : the international journal of technological innovation, entrepreneurship and technology management
137
IEEE transactions on engineering management : EM
133
International journal of hospitality management
131
The journal of business & industrial marketing
126
The journal of services marketing
124
Issues & studies : a social science quarterly on China, Taiwan, and East Asian affairs
114
Tourism management : research, policies, practice
109
NBER working paper series
106
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
104
Journal of service management
98
Service business
98
Technology analysis & strategic management
93
The empirical economics letters : a monthly international journal of economics
92
Working paper / National Bureau of Economic Research, Inc.
92
R & D management
88
The international journal of human resource management
88
Pacific-Basin finance journal
86
NBER Working Paper
83
European journal of operational research : EJOR
81
Management decision : MD
81
Applied economics letters
80
Working paper
80
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ECONIS (ZBW)
402
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1
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402
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1
Employee involvement in ideation and healthcare service innovation quality
Mu, Yu
;
Bossink, Bart
;
Vinig, Tsvi
- In:
The service industries journal
38
(
2018
)
1/2
,
pp. 67-86
Persistent link: https://www.econbiz.de/10011848028
Saved in:
2
Does high supply chain integration enhance customer response speed?
Chiang, Ai-hsuan
;
Chen, Wun-hwa
;
Wu, Soushan
- In:
The service industries journal
35
(
2015
)
1/2
,
pp. 24-43
Persistent link: https://www.econbiz.de/10010491820
Saved in:
3
Turning ideas into products : subjective well-being in co-creation
Pera, Rebecca
;
Viglia, Giampaolo
- In:
The service industries journal
35
(
2015
)
7/8
,
pp. 388-402
Persistent link: https://www.econbiz.de/10011337141
Saved in:
4
A framework for innovative service design
Furrer, Olivier
;
Sudharshan, Devanathan
;
Tsiotsou, …
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 452-471
Persistent link: https://www.econbiz.de/10011579233
Saved in:
5
The effects of customer contact on organizational structure and performance in service firms
Skaggs, Bruce C.
;
Galli-Debicella, Alexandra
- In:
The service industries journal
32
(
2012
)
3/4
,
pp. 337-352
Persistent link: https://www.econbiz.de/10009510685
Saved in:
6
Consumer transformation through volunteer service experiences
Mulder, Mark R.
;
Rapp, Justine M.
;
Hamby, Anne
;
Weaver, Todd
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 865-882
Persistent link: https://www.econbiz.de/10011416849
Saved in:
7
The dark side of AI-powered service interactions : exploring the process of co-destruction from the customer perspective
Castillo, Daniela
;
Canhoto, Ana Isabel Domingos
;
Said, …
- In:
The service industries journal
41
(
2021
)
13/14
,
pp. 900-925
Persistent link: https://www.econbiz.de/10012695298
Saved in:
8
Exploring antecedents of customer citizenship behaviors in services
Choi, Laee
;
Lotz, Sherry L.
- In:
The service industries journal
38
(
2018
)
9/10
,
pp. 607-628
Persistent link: https://www.econbiz.de/10011880867
Saved in:
9
Inter-firm relational resources in cloud service adoption and their effect on service innovation
Chou, Cindy Yunhsin
;
Chen, Ja-Shen
;
Liu, Yu-Ping
- In:
The service industries journal
37
(
2017
)
3/4
,
pp. 256-276
Persistent link: https://www.econbiz.de/10011863162
Saved in:
10
The evolution of service innovation research : a critical review and synthesis
Carlberg, Per
;
Kindström, Daniel
;
Kowalkowski, Christian
- In:
The service industries journal
34
(
2014
)
5
,
pp. 373-398
Persistent link: https://www.econbiz.de/10010379368
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