Narrow search
Showing 1 - 10 of 173
Cover Image
Does organisational support promote citizenship? : the moderating role of market-focused HRM
Wang, Mei-ling - In: The service industries journal 30 (2010) 7/8, pp. 1077-1095
Persistent link: https://www.econbiz.de/10003996096
Cover Image
High-involvement human resource practices, affective commitment, and organizational citizenship behaviors
Yang, Yi-chun - In: The service industries journal 32 (2012) 8, pp. 1209-1227
Persistent link: https://www.econbiz.de/10009553162
Cover Image
The impacts of ethical sales behaviour on customer loyalty in the life insurance industry
Chen, Mei-fang; Mau, Liang-hung - In: The service industries journal 29 (2009) 1/2, pp. 59-74
Persistent link: https://www.econbiz.de/10003849569
Cover Image
Mapping impulse buying : a behaviour analysis framework for services marketing and consumer research
Xiao, Sarah Hong; Nicholson, Michael - In: The service industries journal 31 (2011) 15/16, pp. 2521-2534
Persistent link: https://www.econbiz.de/10009413581
Cover Image
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy; Le Nguyen Hau; Evangelista, Felicitas - In: The service industries journal 36 (2016) 3/4, pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
Cover Image
Volunteering by elders : a question of values?
Ariza-Montes, Antonio; Tirado-Valencia, Pilar; … - In: The service industries journal 37 (2017) 11/12, pp. 685-702
Persistent link: https://www.econbiz.de/10011819026
Cover Image
Ethical implementation of artificial intelligence in the service industries
Vatankhah, Sanaz; Bamshad, Vahideh; Arici, Hasan Evrim; … - In: The service industries journal 44 (2024) 9/10, pp. 661-685
Persistent link: https://www.econbiz.de/10015050114
Cover Image
What makes a good citizen in service settings?
Wang, Mei-ling - In: The service industries journal 29 (2009) 5/6, pp. 621-634
Persistent link: https://www.econbiz.de/10003880543
Cover Image
Does climate matter? : an examination of the relationship between organisational climate and OCB among Israeli teachers
Cohen, Aaron; Keren, Danny - In: The service industries journal 30 (2010) 1/2, pp. 247-263
Persistent link: https://www.econbiz.de/10003964406
Cover Image
Reacting to the demands of service work : emotional resistance in the Coaching Inn Company
Sandiford, Peter John; Seymour, Diane - In: The service industries journal 31 (2011) 7/8, pp. 1195-1217
Persistent link: https://www.econbiz.de/10009154399