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Partner identification and selection of joint ventures in international retailing
Owens, Martin; Zueva-Owens, Anna; Palmer, Mark - In: The service industries journal 32 (2012) 3/4, pp. 383-410
Persistent link: https://www.econbiz.de/10009510680
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Multi-channel store image and the effects on purchase intention
Chen, Ja-shen; Ching, Russell K. H.; Tsou, Hung Tai - In: The service industries journal 29 (2009) 9/10, pp. 1215-1203
Persistent link: https://www.econbiz.de/10003914861
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E-service quality : an internatial, multichannel and pure service perspective
Barrutia, José M.; Charterina, Jon; Gilsanz, Ainhize - In: The service industries journal 29 (2009) 11/12, pp. 1707-1721
Persistent link: https://www.econbiz.de/10003928663
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Logistics service capabilities and firm performance of international distribution center operators
Lu, Chin-shan; Yang, Ching-chiao - In: The service industries journal 30 (2010) 1/2, pp. 281-298
Persistent link: https://www.econbiz.de/10003964431
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The effect of trust, channel technology, and transaction type on the adoption of self-service bank channels
Dimitriadis, Sergios; Kyrezis, Nikolaos - In: The service industries journal 31 (2011) 7/8, pp. 1293-1310
Persistent link: https://www.econbiz.de/10009154358
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The effect of multi-channel Service quality on mobile customer loyalty in an online-and-mobile retail context
Lin, Hsin-hui - In: The service industries journal 32 (2012) 11, pp. 1865-1882
Persistent link: https://www.econbiz.de/10009582169
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The relationship between network structure and international channel performance : a moderating effect of e-business activity
Chang, Hsin Hsin; Wang, I. Chen - In: The service industries journal 28 (2008) 1/2, pp. 255-274
Persistent link: https://www.econbiz.de/10003733156
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Impact of customer experience on loyalty : a multichannel examination
Brun, Isabelle; Rajaobelina, Lova; Ricard, Line; … - In: The service industries journal 37 (2017) 5/6, pp. 317-340
Persistent link: https://www.econbiz.de/10011741120
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Multichannel integration along the customer journey : a systematic review and research agenda
Gao, Lily; Melero, Iguacel; Sesé, F. Javier - In: The service industries journal 40 (2020) 15/16, pp. 1087-1118
Persistent link: https://www.econbiz.de/10012403818
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Change and continuity in UK public house retailing
Preece, David - In: The service industries journal 28 (2008) 7/8, pp. 1107-1124
Persistent link: https://www.econbiz.de/10003793311