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Dienstleistungssektor
4
Service industry
4
Customer satisfaction
2
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2
Innovation
2
Innovation management
2
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innovation
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Sundbo, Jon
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Rubalcaba, Luis
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Rubalcaba-Bermejo, Luis
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Fuglsang, Lars
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Maroto, Andrés
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Reynoso, Javier
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Morales, Miguel
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The service industries journal
Journal of Service Management
23
Journal of service management
13
The Service Industries Journal
11
Journal of the Academy of Marketing Science
9
International journal of service industry management : IJSIM
8
Business horizons
7
Marketing management : a quarterly business management publication of the American Marketing Association
7
Información comercial española : ICE : revista de economía
6
Books / Edward Elgar
5
Public–Private Innovation Networks in Services
5
Business services in European economic growth
4
Información comercial española : ICE ; revista de economía
4
Journal of Services Marketing
4
Journal of business research : JBR
4
Journal of marketing
4
Papeles de economía española
4
Research policy : policy, management and economic studies of science, technology and innovation
4
Arbejdspapir / Institut for Samfundsøkonomi og Planlaegning, Roskilde Universitetscenter
3
California management review : CMR
3
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
3
Handbook on the Experience Economy
3
Harvard-Business-Manager : das Wissen der Besten
3
International Journal of Quality and Service Sciences
3
Journal of retailing
3
New horizons in the economics of innovation
3
Public-private innovation networks in services
3
Research policy : policy and management studies of science, technology and innovation
3
Routledge advances in management and business studies
3
Tijdschrift voor economische en sociale geografie : TESG
3
Trading services in the global economy
3
Business Horizons
2
Die Betriebswirtschaft : DBW
2
Economics of innovation and new technology
2
Edward Elgar E-Book Archive
2
Employee Relations
2
European review of service economics and management
2
Global economy journal : GEJ
2
Handbook on the experience economy
2
Innovation and the Creative Process
2
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OLC EcoSci
15
ECONIS (ZBW)
8
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1
An independet assessment of the unidimensionality, reliability, validity and factor structure of the LibQUAL+ TM scale
Morales Alvarez, Miguel
;
Ladhari, Riadh
;
Reynoso, Javier
; …
- In:
The service industries journal
32
(
2012
)
16
,
pp. 2585-2605
Persistent link: https://www.econbiz.de/10009693488
Saved in:
2
Breaking new ground : base-of-pyramid service research
Reynoso, Javier
;
Valdés Llaneza, Ana
;
Cabrera, Karla
- In:
The service industries journal
35
(
2015
)
13/14
,
pp. 695-709
Persistent link: https://www.econbiz.de/10011439899
Saved in:
3
An independent assessment of the unidimensionality, reliability, validity and factor structure of the LibQUAL+ scale
Morales, Miguel
;
Ladhari, Riadh
;
Reynoso, Javier
;
Toro, …
- In:
The service industries journal
32
(
2012
)
16
,
pp. 2585-2605
Persistent link: https://www.econbiz.de/10010050933
Saved in:
4
Service encounters as bases for innovation
Sundbo, Jon
;
Sundbo, Donna
;
Henten, Anders
- In:
The service industries journal
35
(
2015
)
5/6
,
pp. 255-274
Persistent link: https://www.econbiz.de/10011299600
Saved in:
5
Dynamics of experience service innovation : innovation as a guided activity - results from a Danish survey
Fuglsang, Lars
;
Sundbo, Jon
;
Sørensen, Flemming
- In:
The service industries journal
31
(
2011
)
5/6
,
pp. 661-677
Persistent link: https://www.econbiz.de/10009127055
Saved in:
6
Management of Innovation in Services
Sundbo, Jon
- In:
The service industries journal
17
(
1997
)
3
,
pp. 432-455
Persistent link: https://www.econbiz.de/10007370866
Saved in:
7
The Creation of Service Markets to Solve Political-Sociological Problems: The Danish Home Service
Sundbo, Jon
- In:
The service industries journal
17
(
1997
)
4
,
pp. 580-602
Persistent link: https://www.econbiz.de/10007366250
Saved in:
8
Innovation in the experience economy: a taxonomy of innovation organisations
Sundbo, Jon
- In:
The service industries journal
29
(
2009
)
4
,
pp. 431-456
Persistent link: https://www.econbiz.de/10008259471
Saved in:
9
Innovation in the experience economy: a taxonomy of innovation organisations
Sundbo, Jon
- In:
The service industries journal
29
(
2009
)
3-4
,
pp. 431-456
Persistent link: https://www.econbiz.de/10008272542
Saved in:
10
The Service Economy: Standardisation or Customisation?
Sundbo, Jon
- In:
The service industries journal
22
(
2002
)
4
,
pp. 93-116
Persistent link: https://www.econbiz.de/10006261086
Saved in:
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