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A relational approach to direc...
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Consumer behaviour
198
Konsumentenverhalten
197
Beziehungsmarketing
187
Relationship marketing
187
Dienstleistungsqualität
118
Service quality
118
Customer satisfaction
89
Kundenzufriedenheit
89
Brand management
44
Markenführung
44
Brand image
33
Markenimage
33
Emotion
31
Taiwan
30
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Ha, Hong Youl
4
Taheri, Babak
4
Foxall, Gordon R.
3
Gannon, Martin Joseph
3
Ha, Sejin
3
Kim, Wansoo
3
Nicholson, Michael
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Ok, Chihyung
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Park, Jungkun
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Wu, Cedric Hsi-jui
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Addo, Prince Clement
2
Ahmed, Sohel
2
Ahn, Jiseon
2
Akhtar, Nadeem
2
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2
Amin, Muslim
2
Arici, Hasan Evrim
2
Back, Ki-Joon
2
Bowden, Jana
2
Canter, Deborah D.
2
Casaló, Luis V.
2
Cervera-Taulet, Amparo
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Ding Hooi Ting
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The service industries journal
Journal of business research : JBR
2,543
Journal of retailing and consumer services
2,102
International journal of hospitality management
949
SpringerLink / Bücher
859
International journal of consumer studies
776
Psychology & marketing
761
The journal of brand management : an international journal
704
Journal of consumer research : JCR ; an interdisciplinary bimonthly
610
Industrial marketing management : the international journal for industrial and high-tech firms
584
NBER working paper series
576
European Journal of Marketing
556
The journal of product & brand management
506
Working paper / National Bureau of Economic Research, Inc.
476
Tourism management : research, policies, practice
475
Journal of marketing research : JMR
466
European journal of marketing : EJM
459
Asia Pacific journal of marketing and logistics
456
Journal of Consumer Marketing
445
Journal of marketing
436
Journal of marketing management : MM
436
Journal of travel and tourism marketing
433
Journal of the Academy of Marketing Science
422
NBER Working Paper
415
Management science : journal of the Institute for Operations Research and the Management Sciences
404
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
394
Journal of retailing
392
The journal of services marketing
386
Marketing intelligence & planning
374
Journal of Product & Brand Management
369
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
364
Journal of marketing communications
355
Journal of strategic marketing
353
Marketing letters : a journal of research in marketing
347
International journal of contemporary hospitality management
340
Journal of international consumer marketing
339
Cogent business & management
337
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
337
International journal of retail & distribution management
330
Journal of fashion marketing and management
326
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ECONIS (ZBW)
362
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362
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1
Can
brand
anthropomorphism trigger emotional
brand
attachment?
Ma, Jianfeng
;
Tu, Hongwei
;
Zhou, Xing
;
Niu, Wanjie
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 555-578
Persistent link: https://www.econbiz.de/10014321609
Saved in:
2
Brand
attachment and customer citizenship behaviors
Cheng, Jui-Chang
;
Luo, She-Juang
;
Yen, Chang-Hua
;
Yang, …
- In:
The service industries journal
36
(
2016
)
7/8
,
pp. 263-277
Persistent link: https://www.econbiz.de/10011564113
Saved in:
3
Analyzing antecedents and consequences of multidimensional green
brand
equity
Ishaq, Muhammad Ishtiaq
;
Di Maria, Eleonora
;
Danish, …
- In:
The service industries journal
42
(
2022
)
5/6
,
pp. 453-479
Persistent link: https://www.econbiz.de/10013167438
Saved in:
4
Brand
anthropomorphism, love and defense : does attitude towards social distancing matter?
Ali, Faizan
;
Dogan, Seden
;
Amin, Muslim
;
Kashif Hussain
; …
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 58-83
Persistent link: https://www.econbiz.de/10012483664
Saved in:
5
Consumer choices among service brands offering ethical attributes
Bridges, Eileen
;
Schramm, Mary
;
Roy, Abhik
- In:
The service industries journal
39
(
2019
)
15/16
,
pp. 1167-1189
Persistent link: https://www.econbiz.de/10012207460
Saved in:
6
Conceptualization and assessment of E-service quality for luxury brands
Kim, Jung-Hwan
;
Kim, Minjeong
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 436-470
Persistent link: https://www.econbiz.de/10012208579
Saved in:
7
The structural effects of affective and cognitive elaboration in formation of customer-
brand
relationship
Ahn, Jiseon
;
Back, Ki-Joon
- In:
The service industries journal
40
(
2020
)
3/4
,
pp. 226-242
Persistent link: https://www.econbiz.de/10012208488
Saved in:
8
Investigating customers' system justifying responses : application of system justification theory
Legendre, Tiffany S.
;
Lee, Seonjeong
- In:
The service industries journal
41
(
2021
)
11/12
,
pp. 832-851
Persistent link: https://www.econbiz.de/10012623977
Saved in:
9
Brand
equity for self-driving route along the Silk Road
Xu, Xing'an
;
Wang, Lilei
;
Song, Zibin
;
Song, Jiayun
- In:
The service industries journal
41
(
2021
)
7/8
,
pp. 462-488
Persistent link: https://www.econbiz.de/10012586701
Saved in:
10
Enhancing volunteer experiences : using communitas to improve engagement and commitment
Curran, Ross
;
Taheri, Babak
- In:
The service industries journal
41
(
2021
)
15/16
,
pp. 1053-1075
Persistent link: https://www.econbiz.de/10012695311
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