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Arbeitszufriedenheit
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Beziehungsmarketing
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Job satisfaction
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Arbeitspsychologie
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customer orientation
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employee satisfaction
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Arnold, Todd J.
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Briggs, Elten
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The service industries journal
Journal of business research : JBR
38
Journal of Business Research
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Journal of the Academy of Marketing Science
9
Journal of marketing theory and practice
7
Industrial marketing management : the international journal for industrial and high-tech firms
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Journal of retailing
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European Journal of Marketing
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The journal of personal selling & sales management : JPSSM
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Journal of macromarketing : examining the interactions among markets, marketing, and society
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Journal of Services Marketing
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Qualitative market research : an international journal
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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International Game Theory Review (IGTR)
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International game theory review
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International journal of bank marketing
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Journal of Behavioral Decision Making
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Journal of Consumer Research
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Journal of advertising : official publication of the American Academy of Advertising
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Journal of consumer behaviour : an international research review
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ECONIS (ZBW)
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Explicating customer orientation's influence on frontline employee satisfaction
Briggs, Elten
;
Jaramillo, Fernando
;
Noboa, Fabrizio
- In:
The service industries journal
35
(
2015
)
3
,
pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
Saved in:
2
Customer orientation, engagement, and developing positive emotional labor
Yoo, Jay Jaewon
;
Arnold, Todd J.
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1272-1288
Persistent link: https://www.econbiz.de/10010492120
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