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~isPartOf:"The service industries journal"
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Customer satisfaction
172
Kundenzufriedenheit
172
Dienstleistungsqualität
118
Service quality
118
Beziehungsmarketing
76
Consumer behaviour
76
Konsumentenverhalten
76
Relationship marketing
76
Tourism industry
53
Tourismuswirtschaft
53
Brand management
43
Markenführung
43
Gastgewerbe
30
Holiday behaviour
30
Hospitality industry
30
Urlaubsverhalten
30
Brand image
26
Markenimage
26
Taiwan
21
Tourism
20
Tourismus
20
customer satisfaction
20
Dienstleistungssektor
19
Service industry
19
Spain
18
Spanien
18
Emotion
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14
Complaint management
14
Customer service
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Kundenservice
14
service quality
14
customer loyalty
13
Customer integration
12
Dienstleistung
12
Hotel industry
12
Hotellerie
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Kundenintegration
12
Quality management
12
Qualitätsmanagement
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Taheri, Babak
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Alrawadieh, Zaid
4
Gannon, Martin Joseph
4
Alves, Helena
3
Cetin, Gurel
3
Curran, Ross
3
Hsu, Maxwell K.
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Köseoglu, Mehmet Ali
3
Park, Jungkun
3
Wang, Stephen W.
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Yi, Youjae
3
Amin, Muslim
2
Andersson, Tommy D.
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Arici, Hasan Evrim
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Baxter, Ian W. F.
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Chen, Li-Fei
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Chen, Ming-hsiang
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Chih, Wen-hai
2
Collinson, Elaine
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Dabholkar, Pratibha A.
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De Chernatony, Leslie
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Edwards, Jonathan
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Ekinci, Yuksel
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Foxall, Gordon R.
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Galindo Martín, Miguel Angel
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Gürlek, Mert
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Ha, Hong Youl
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James, Victoria K.
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Kashif Hussain
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Medina, Cayetano
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Moreno, Pilar
2
Ok, Chihyung
2
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The service industries journal
Tourism management : research, policies, practice
1,221
Journal of business research : JBR
975
International journal of hospitality management
812
Journal of retailing and consumer services
734
Journal of travel and tourism marketing
629
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
626
Tourism management perspectives : TMP
583
The journal of brand management : an international journal
558
Tourism economics : the business and finance of tourism and recreation
523
SpringerLink / Bücher
489
International journal of contemporary hospitality management
457
The journal of product & brand management
390
Tourism analysis : an interdisciplinary tourism & hospitality journal
370
Journal of hospitality marketing & management
322
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
287
Tourism planning & development
225
The journal of services marketing
220
Asia Pacific journal of marketing and logistics
199
Psychology & marketing
197
Cogent business & management
184
Industrial marketing management : the international journal for industrial and high-tech firms
181
European journal of marketing : EJM
180
Springer eBook Collection
180
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
180
Journal of strategic marketing
173
Journal of hospitality and tourism insights
167
Journal of air transport management
165
Journal of vacation marketing : an international journal
158
Journal of the Academy of Marketing Science
146
Journal of destination marketing & management
145
Journal of marketing management : MM
144
Marketing intelligence & planning
143
Service business
135
Journal of marketing
133
Tourism and hospitality research : the surrey quarterly review
132
Tourism review
132
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
131
Services marketing quarterly
120
Tourism and hospitality research : THR
120
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ECONIS (ZBW)
293
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1
Leakage, entrepreneurship, and satisfaction in hospitality
Galdon, Jose Luis
;
Garrigos, Fernando
;
Gil-Pechuan, Ignacio
- In:
The service industries journal
33
(
2013
)
7/8
,
pp. 759-773
Persistent link: https://www.econbiz.de/10009759744
Saved in:
2
Transformative service research and COVID-19 : editorial
Prentice, Catherine
;
Altinay, Levent
;
Woodside, Arch G.
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 1-8
Persistent link: https://www.econbiz.de/10012483661
Saved in:
3
Heritage site management : from dark tourism to transformative service experience?
Magee, Roxanna
;
Gilmore, Audrey
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 898-917
Persistent link: https://www.econbiz.de/10011416854
Saved in:
4
Developing and validating a multidimensional tourist engagement scale (TES)
Huang, Shuyue
;
Choi, Hwansuk Chris
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 469-497
Persistent link: https://www.econbiz.de/10012203968
Saved in:
5
Soundscape and its influence on tourist satisfaction
Liu, Aili
;
Wang, Xuan Lorna
;
Liu, Fucheng
;
Yao, Changhong
; …
- In:
The service industries journal
38
(
2018
)
3/4
,
pp. 164-181
Persistent link: https://www.econbiz.de/10011848065
Saved in:
6
Exploring how mindfulness may enhance perceived value of travel experience
Loureiro, Sandra Maria Correia
;
Stylos, Nikolaos
; …
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 800-824
Persistent link: https://www.econbiz.de/10012260355
Saved in:
7
Transforming tourists' intentions through destination engagement : insights from transformative learning theory
Kumar, Navin
;
Panda, Rajeev Kumar
;
Adhikari, Kishalay
- In:
The service industries journal
42
(
2022
)
9/10
,
pp. 688-715
Persistent link: https://www.econbiz.de/10013362139
Saved in:
8
Systematic literature review and future research directions for service robots in hospitality and tourism industries
Mukherjee, Subhodeep
;
Manish Mohan Baral
;
Nagariya, Ramji
; …
- In:
The service industries journal
43
(
2023
)
15/16
,
pp. 1083-1116
Persistent link: https://www.econbiz.de/10014422559
Saved in:
9
Green innovation research in the field of hospitality and tourism : the construct, antecedents, consequences, and future outlook
Gürlek, Mert
;
Köseoglu, Mehmet Ali
- In:
The service industries journal
41
(
2021
)
11/12
,
pp. 734-766
Persistent link: https://www.econbiz.de/10012623972
Saved in:
10
What we know about transformational leadership in tourism and hospitality : a systematic review and future agenda
Ali, Bavik
- In:
The service industries journal
44
(
2024
)
1/2
,
pp. 105-147
Persistent link: https://www.econbiz.de/10014450282
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