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The service industries journal
The international journal of human resource management
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Technological forecasting & social change : an international journal
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E-service quality : an internatial, multichannel and pure service perspective
Barrutia, José M.
;
Charterina, Jon
;
Gilsanz, Ainhize
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1707-1721
Persistent link: https://www.econbiz.de/10003928663
Saved in:
2
E-service quality: an internal, multichannel and pure service perspective
Barrutia, Jose
;
Charterina, Jon
;
Gilsanz, Ainhize
- In:
The service industries journal
29
(
2009
)
12
,
pp. 1707-1722
Persistent link: https://www.econbiz.de/10008328654
Saved in:
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