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Digitale Dienste
9
Web-based service
9
Dienstleistungsqualität
4
Service quality
4
Beziehungsmarketing
2
Brand management
2
Consumer behaviour
2
Customer satisfaction
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Internet marketing
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Archer-Brown, Chris
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Huang, Biqing
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Ireland, David
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Krolikowska, Ewa
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Kuenzel, Sven
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Tifferet, Sigal
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The service industries journal
International journal of business process integration and management : IJBPIM
51
Information systems and e-business management : ISeB
38
International journal of business information systems : IJBIS
37
International journal of services technology and management
24
International journal of production research
20
Working paper / National Bureau of Economic Research, Inc.
19
NBER working paper series
18
SpringerLink / Bücher
18
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
17
Telecommunications policy : the international journal of digital economy, data sciences and new media
17
International journal of e-business research : an official publication of the Information Resources Management Association
16
Information systems research : ISR
14
Journal of management information systems : JMIS
14
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
12
NBER Working Paper
11
Europäische Hochschulschriften / 5
10
HMD : Praxis der Wirtschaftsinformatik
10
International journal of networking and virtual organisations : IJNVO
10
International journal of production economics
10
Electronic commerce research and applications
9
Enterprise information systems
9
European journal of operational research : EJOR
9
Information economics and policy : IEP
9
Reihe Arbeitspapiere des Instituts für Rundfunkökonomie an der Universität zu Köln
9
Information technology and management
8
International journal of enterprise information systems : an official publication of the Information Resources Management Association
8
International journal of information technology and management : IJITM
8
Journal of marketing theory and practice
8
Premier reference source
8
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
7
Disease Management and Health Outcomes
7
Electronic commerce research
7
International journal of electronic business
7
International journal of industrial organization
7
International journal of services, economics and management
7
Journal of competition law & economics
7
Journal of retailing and consumer services
7
Network economics for Next Generation Networks : 6th International Workshop on Internet Charging and QoS Technologies, ICQT 2009, Aachen, Germany, May 11-15, 2009 ; proceedings
7
Business information systems : 11th international conference, BIS 2008, Innsbruck, Austria, May 5-7, 2008 ; proceedings
6
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ECONIS (ZBW)
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1
Social media strategy for online service brands
Mills, Adam J.
;
Plangger, Kirk
- In:
The service industries journal
35
(
2015
)
10
,
pp. 521-536
Persistent link: https://www.econbiz.de/10011333308
Saved in:
2
The effect of bonds on loyalty towards auditors : the mediating role of commitment
Kuenzel, Sven
;
Krolikowska, Ewa
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 685-700
Persistent link: https://www.econbiz.de/10003775767
Saved in:
3
Physical attractiveness stereotypes and service quality in customer-server encounters
Luoh, Hsiang-fei
;
Tsaur, Sheng-hshiung
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 1093-1104
Persistent link: https://www.econbiz.de/10003990491
Saved in:
4
The knowledge exchange intermediary as service provider : a discussion and an Australian case
Hine, Damian Charles
;
Parker, Rachel
;
Ireland, David
- In:
The service industries journal
30
(
2010
)
5/6
,
pp. 713-729
Persistent link: https://www.econbiz.de/10003992761
Saved in:
5
Service selecting approach based on domain-specified "quality of service" model and its application in logistics
Huang, Biqing
;
Wang, Ting
;
Xue, Xiao
- In:
The service industries journal
32
(
2012
)
9
,
pp. 1571-1588
Persistent link: https://www.econbiz.de/10009580098
Saved in:
6
Promoting service brands via the internet
Vilnai-Yavetz, Iris
;
Tifferet, Sigal
- In:
The service industries journal
33
(
2013
)
15/16
,
pp. 1544-1563
Persistent link: https://www.econbiz.de/10010229412
Saved in:
7
Online service failure and propensity to suspend offline consumption
Piercy, Niall
;
Archer-Brown, Chris
- In:
The service industries journal
34
(
2014
)
8
,
pp. 659-676
Persistent link: https://www.econbiz.de/10010385543
Saved in:
8
Service providers' sustainable service innovation : service-dominant logic
Chen, Chun Liang
- In:
The service industries journal
37
(
2017
)
9/10
,
pp. 628-656
Persistent link: https://www.econbiz.de/10011718013
Saved in:
9
Refugee-focused service providers : improving the welcome in New Zealand
McIntosh, Alison
;
Cockburn-Wootten, Cheryl
- In:
The service industries journal
39
(
2019
)
9/10
,
pp. 701-716
Persistent link: https://www.econbiz.de/10012204781
Saved in:
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