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Measuring the antecedents of e-loyalty and the effect of switching costs on website
Fuentes-Blasco, Maria; Gil Saura, Irene; Berenguer … - In: The service industries journal 30 (2010) 11/12, pp. 1837-1852
Persistent link: https://www.econbiz.de/10008760013
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Logistics service quality and buyer-customer relationships : the moderating role of technology in B2B and B2C contexts
Gil Saura, Irene; Ruiz-Molina, Maria Eugenia - In: The service industries journal 31 (2011) 7/8, pp. 1109-1123
Persistent link: https://www.econbiz.de/10009154411
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Measuring the antecedents of e-loyalty and the effect of switching costs on website
Fuentes-Blasco, Maria; Saura, Irene-Gil; … - In: The service industries journal 30 (2010) 11, pp. 1837-1853
Persistent link: https://www.econbiz.de/10008453954
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Logistics service quality and buyer-customer relationships: the moderating role of technology in B2B and B2C contexts
Gil-Saura, Irene; Ruiz-Molina, Maria Eugenia - In: The service industries journal 31 (2011) 7, pp. 1109-1124
Persistent link: https://www.econbiz.de/10008927147