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Consumer behaviour
197
Konsumentenverhalten
196
Beziehungsmarketing
185
Relationship marketing
185
Dienstleistungsqualität
107
Service quality
107
Customer satisfaction
88
Kundenzufriedenheit
88
Emotion
29
Taiwan
28
Confidence
26
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26
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customer satisfaction
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Wang, Stephen W.
4
Ha, Hong Youl
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Taheri, Babak
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Wu, Cedric Hsi-jui
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Chao, Pei
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Ding Hooi Ting
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Kulbo, Nora Bakabbey
2
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The service industries journal
Journal of business research : JBR
2,497
Journal of retailing and consumer services
2,071
International journal of hospitality management
870
International journal of consumer studies
777
NBER working paper series
727
Psychology & marketing
700
SpringerLink / Bücher
679
Working paper / National Bureau of Economic Research, Inc.
614
Journal of consumer research : JCR ; an interdisciplinary bimonthly
584
Industrial marketing management : the international journal for industrial and high-tech firms
564
NBER Working Paper
548
Management science : journal of the Institute for Operations Research and the Management Sciences
521
European Journal of Marketing
492
Technological forecasting & social change : an international journal
478
Asia Pacific journal of marketing and logistics
437
The journal of product & brand management
407
European journal of marketing : EJM
399
Journal of Consumer Marketing
399
Tourism management : research, policies, practice
382
Journal of marketing research : JMR
379
The journal of brand management : an international journal
379
Journal of marketing
378
The journal of services marketing
376
Journal of travel and tourism marketing
373
Journal of economic behavior & organization : JEBO
372
Journal of the Academy of Marketing Science
367
Cogent business & management
366
Journal of marketing management : MM
366
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
348
Journal of retailing
341
Journal of international consumer marketing
331
Discussion paper / Centre for Economic Policy Research
330
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
326
International journal of contemporary hospitality management
325
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
325
Marketing letters : a journal of research in marketing
323
Journal of marketing communications
314
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
313
International journal of retail & distribution management
312
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ECONIS (ZBW)
351
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1
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351
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1
Knowledge management, relational
learning
, and the effectiveness of innovation autcomes
Leal-Rodríguez, Antonio L.
;
Roldán, José L.
; …
- In:
The service industries journal
33
(
2013
)
13/14
,
pp. 1294-1311
Persistent link: https://www.econbiz.de/10010205299
Saved in:
2
Antecedents and optimal industrial customers on cloud services adoption
Chen, Lily Shui-Lien
;
Chen, June-Hong
- In:
The service industries journal
41
(
2021
)
9/10
,
pp. 606-632
Persistent link: https://www.econbiz.de/10012586850
Saved in:
3
Understanding consumers' decisions to adopt technology-enabled transformative services
Schuster, Lisa
;
Drennan, Judy
;
Lings, Ian
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 846-864
Persistent link: https://www.econbiz.de/10011416848
Saved in:
4
Enjoyment and social influence : predicting mobile payment adoption
Koening-Lewis, Nicole
;
Marquet, Morgan
;
Palmer, Adrian
; …
- In:
The service industries journal
35
(
2015
)
10
,
pp. 537-554
Persistent link: https://www.econbiz.de/10011333307
Saved in:
5
Gender differences in consumer evaluations of service quality : self-service kiosks in retail
Lee, Hyun-joo
;
Fairhurst, Ann
;
Cho, Hyeon Jeong
- In:
The service industries journal
33
(
2013
)
2
,
pp. 248-265
Persistent link: https://www.econbiz.de/10009702904
Saved in:
6
Are you technologically prepared for mobile shopping?
Prodanova, Jana
;
San-Martín, Sonia
;
Jimenez, Nadia
- In:
The service industries journal
41
(
2021
)
9/10
,
pp. 648-670
Persistent link: https://www.econbiz.de/10012586854
Saved in:
7
A perceived reliability-based customer satisfaction model in self-service technology
Barua, Zapan
;
Aimin, Wang
;
Hongyi, Xu
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 446-466
Persistent link: https://www.econbiz.de/10011880828
Saved in:
8
Factors affecting users' continuance intention of mobile social network service
Yen, Wan-Chu
;
Lin, Hsin-Hui
;
Wang, Yi-Shun
;
Shih, Ying-Wei
- In:
The service industries journal
39
(
2019
)
13/14
,
pp. 983-1003
Persistent link: https://www.econbiz.de/10012205923
Saved in:
9
Customer behavioural intentions towards mobile money services adoption in Ghana
Narteh, Bedman
;
Mahmoud, Mahmoud Abdulai
;
Amoh, Simon
- In:
The service industries journal
37
(
2017
)
7/8
,
pp. 426-447
Persistent link: https://www.econbiz.de/10011760429
Saved in:
10
Reuse intention of augmented reality apps : recreational consciousness as moderator
Behzad Foroughi
;
Hongsachart, Hathaitip
;
Asadi, Shahla
; …
- In:
The service industries journal
44
(
2024
)
7/8
,
pp. 480-521
Persistent link: https://www.econbiz.de/10014551109
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