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Beziehungsmarketing
187
Relationship marketing
187
Innovation
101
Dienstleistungsqualität
98
Service quality
98
Innovation management
82
Innovationsmanagement
82
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75
Service industry
75
Customer satisfaction
74
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74
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69
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53
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33
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31
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31
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23
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23
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20
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17
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innovation
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service innovation
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Beschwerdemanagement
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15
Lieferantenmanagement
15
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15
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15
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14
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Ha, Hong Youl
4
Fuglsang, Lars
3
Gallouj, Fai͏̈z
3
Karatepe, Osman M.
3
Kraus, Sascha
3
Peris-Ortiz, Marta
3
Wu, Cedric Hsi-jui
3
Akgün, Ali E.
2
Alves, Helena
2
Arici, Hasan Evrim
2
Back, Ki-Joon
2
Bloemer, Johanna M.
2
Boateng, Henry
2
Chao, Pei
2
Chen, Ja-shen
2
De Chernatony, Leslie
2
Djellal, Faridah
2
Dun, Zanna van
2
Eid, Riyad
2
Ganz, Walter
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Gil Saura, Irene
2
Guisado-González, Manuel
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Gürlek, Mert
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Ha, Sejin
2
Haq, Rehan ul-
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Henseler, Jörg
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Hollebeek, Linda D.
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Horbel, Chris
2
Howcroft, John Barry
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Janda, Swinder
2
Kanbach, Dominik K.
2
Kautonen, Mika
2
Keskin, Halit
2
Kim, Taegoo
2
Kim, Wansoo
2
Köseoglu, Mehmet Ali
2
Legendre, Tiffany S.
2
Lin, Wen-bao
2
López-Nicolas, Carolina
2
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The service industries journal
Journal of business research : JBR
1,678
Technological forecasting & social change : an international journal
1,555
SpringerLink / Bücher
1,429
Research policy : policy, management and economic studies of science, technology and innovation
1,418
Industrial marketing management : the international journal for industrial and high-tech firms
898
NBER working paper series
881
Journal of banking & finance
850
Working paper / National Bureau of Economic Research, Inc.
760
Technovation : the international journal of technological innovation, entrepreneurship and technology management
747
International journal of innovation management
739
Technology analysis & strategic management
728
International journal of technology management : IJTM
697
NBER Working Paper
690
MPRA Paper
664
Die Bank
652
Journal of retailing and consumer services
647
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
621
IMF Staff Country Reports
596
Journal of open innovation : technology, market, and complexity
585
Springer eBook Collection
539
Finance research letters
501
Discussion paper / Centre for Economic Policy Research
499
Economics of innovation and new technology
469
Europäische Hochschulschriften / 5
464
Strategic Direction
430
Euromoney
427
IMF Working Papers
418
Working paper
410
Discussion paper
408
Industry and innovation
402
International Journal of Bank Marketing
400
International journal of hospitality management
392
Applied economics
384
The journal of business & industrial marketing
382
IEEE transactions on engineering management : EM
373
ZEW Discussion Papers
350
Management science : journal of the Institute for Operations Research and the Management Sciences
349
Innovation: organization & management : IOM
344
IZA Discussion Papers
336
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ECONIS (ZBW)
374
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1
How to encourage social innovations : a resource-based approach
Sanzo-Perez, María José
;
Álvarez-González, Luis Ignacio
- In:
The service industries journal
35
(
2015
)
7/8
,
pp. 430-447
Persistent link: https://www.econbiz.de/10011337099
Saved in:
2
Co-production of service innovations through dynamic capability enhancement
Chen, Ja-shen
;
Kerr, Don
;
Tsang, Seng-su
;
Sung, Yu Chieh
- In:
The service industries journal
35
(
2015
)
1/2
,
pp. 96-114
Persistent link: https://www.econbiz.de/10010491802
Saved in:
3
How dynamic capabilities drive performance in the Indian IT industry : the role of information and co-ordination
Holzweber, Markus
;
Mattsson, Jan
;
Chadee, Doren
;
Raman, …
- In:
The service industries journal
32
(
2012
)
3/4
,
pp. 531-550
Persistent link: https://www.econbiz.de/10009510666
Saved in:
4
How to support the management of intangibles
Arancibia Carvajal, Sara
;
Fernández Nogales, Angel
- In:
The service industries journal
34
(
2014
)
3
,
pp. 196-211
Persistent link: https://www.econbiz.de/10010344141
Saved in:
5
Knowledge intensive business services and client
innovation
Hu, Tai-shan
;
Lin, Chien-yuan
;
Chang, Su-li
- In:
The service industries journal
33
(
2013
)
15/16
,
pp. 1435-1455
Persistent link: https://www.econbiz.de/10010229436
Saved in:
6
A framework for innovative service design
Furrer, Olivier
;
Sudharshan, Devanathan
;
Tsiotsou, …
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 452-471
Persistent link: https://www.econbiz.de/10011579233
Saved in:
7
Impacts of network relationships on absorptive capacity in the context of
innovation
Binder, Petra
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 974-1002
Persistent link: https://www.econbiz.de/10012292983
Saved in:
8
A framework for new solution development : an adaptive search perspective
Chae, Bongsug
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 127-149
Persistent link: https://www.econbiz.de/10009427698
Saved in:
9
Key capabilities in knowledge-intensive service business
Ritala, Paavo
;
Hyötylä, Maarit
;
Blomquist, Kirsimarja
; …
- In:
The service industries journal
33
(
2013
)
5
,
pp. 486-500
Persistent link: https://www.econbiz.de/10009757826
Saved in:
10
The role of the alliance management capability
Rocha-Goncalves, Francisco
;
Conceição-Conçalves, …
- In:
The service industries journal
31
(
2011
)
11/12
,
pp. 1961-1978
Persistent link: https://www.econbiz.de/10009298283
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