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The increasing service intensity of European manufacturing
Falk, Martin; Peng, Fei - In: The service industries journal 33 (2013) 15/16, pp. 1686-1706
Persistent link: https://www.econbiz.de/10010229393
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Image risks of servitization in collaborative service deliveries
Nenonen, Sanna; Ahvenniemi, Olli; Martinsuo, Miia - In: The service industries journal 34 (2014) 16, pp. 1307-1329
Persistent link: https://www.econbiz.de/10010492114
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Transformative service research and service design : synergistic effects in healthcare
Anderson, Sidney; Alkire, Linda; Rayburn, Steven W. - In: The service industries journal 38 (2018) 1/2, pp. 99-113
Persistent link: https://www.econbiz.de/10011848039
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Mapping new service development : a review and synthesis of literature
Kitsios, Fotis; Kamariotou, Maria - In: The service industries journal 40 (2020) 9/10, pp. 682-704
Persistent link: https://www.econbiz.de/10012260326
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Service innovation as a political process
Sundström, Erik; Karlsson, Jenny; Camén, Carolina - In: The service industries journal 37 (2017) 5/6, pp. 341-362
Persistent link: https://www.econbiz.de/10011741136
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Exploring service design in the context of architecture
Holopainen, Mari - In: The service industries journal 30 (2010) 3/4, pp. 597-608
Persistent link: https://www.econbiz.de/10003980765
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Business models for the service transformation of industrial firms
Adrodegari, Federico; Saccani, Nicola - In: The service industries journal 37 (2017) 1/2, pp. 57-83
Persistent link: https://www.econbiz.de/10011711336
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Employee involvement in ideation and healthcare service innovation quality
Mu, Yu; Bossink, Bart; Vinig, Tsvi - In: The service industries journal 38 (2018) 1/2, pp. 67-86
Persistent link: https://www.econbiz.de/10011848028
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Advanced information technology : transforming service innovation and design
Bantau, Gabriela; Rayburn, Steven W. - In: The service industries journal 36 (2016) 13/14, pp. 699-720
Persistent link: https://www.econbiz.de/10011655410
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Operationalisation of service innovation : a systems thinking approach
Jaaron, Ayham A. M.; Backhouse, Chris J. - In: The service industries journal 38 (2018) 9/10, pp. 561-583
Persistent link: https://www.econbiz.de/10011880848