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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Energy conversion and management : ECM
3
Applied Energy
2
Quality management journal : QMJ
2
Annals of operations research
1
Climatic Change
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IEEE transactions on reliability : R ; IEEE T R
1
Indian journal of economics & business : IJEB
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International Journal of Energy Sector Management
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International journal of electronic marketing and retailing : IJEMR
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International journal of industrial engineering : applications and practice
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Manufacturing engineering and materials processing : a series of reference books and textbooks
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Renewable and Sustainable Energy Reviews
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The TQM Magazine
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Development and validation of an instrument for measuring Total Quality Service
Saravanan, R.
;
Rao, K.S.P.
- In:
Total quality management & business excellence : an …
17
(
2006
)
6
,
pp. 733-750
Persistent link: https://www.econbiz.de/10007290010
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Measurement of Service Quality from the Customer's Perspective - An Empirical Study
Saravanan, R.
;
Rao, K.S.P.
- In:
Total quality management & business excellence : an …
18
(
2007
)
3-4
,
pp. 435-450
Persistent link: https://www.econbiz.de/10007742468
Saved in:
3
Measurement of Service Quality from the Customer's Perspective - An Empirical Study
Saravanan, R.
;
Rao, K.S.P.
- In:
Total quality management & business excellence : an …
18
(
2007
)
4
,
pp. 435-450
Persistent link: https://www.econbiz.de/10007728621
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