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Personality Traits, Employee Satisfaction and Affective Commitment
Matzler, Kurt; Renzl, Birgit - In: Total quality management & business excellence : an … 18 (2007) 5, pp. 589
Persistent link: https://www.econbiz.de/10007757084
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Personality Traits, Employee Satisfaction and Affective Commitment
Matzler, Kurt; Renzl, Birgit - In: Total quality management & business excellence : an … 18 (2007) 5-6, pp. 589-598
Persistent link: https://www.econbiz.de/10007861482
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The relationship between customer satisfaction and shareholder value
Matzler, Kurt; Hinterhuber, Hans; Daxer, Christian; … - In: Total quality management & business excellence : an … 16 (2005) 5, pp. 671
Persistent link: https://www.econbiz.de/10007149272
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Employee Satisfaction: Does Kano's Model Apply?
Matzler, Kurt; Fuchs, Matthias; Schubert, Astrid - In: Total quality management & business excellence : an … 15 (2004) 9-10, pp. 1179-1198
Persistent link: https://www.econbiz.de/10007151569
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The Relationship between Interpersonal Trust, Employee Satisfaction, and Employee Loyalty
Matzler, Kurt; Renzl, Birgit - In: Total quality management & business excellence : an … 17 (2006) 10, pp. 1261-1272
Persistent link: https://www.econbiz.de/10007388689