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ISO 9001:2015 - a questionable reform : what should the implementing organisations understand and do?
Anttila, Juhani; Jussila, Anttila - In: Total quality management & business excellence : an … 28 (2017) 10, pp. 1090-1105
Persistent link: https://www.econbiz.de/10011778118
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An empirical analysis of ISO 9001:2008 application in Italian services and manufacturing companies
Murmura, Federica; Casolani, Nicola; Liberatore, Lolita; … - In: Total quality management & business excellence : an … 29 (2018) 7, pp. 786-797
Persistent link: https://www.econbiz.de/10011883969
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Quality management and a balanced scorecard as supporting frameworks for a new management model and organisational change
Pimentel, Luís; Major, Maria João - In: Total quality management & business excellence : an … 25 (2014) 7, pp. 763-775
Persistent link: https://www.econbiz.de/10010393824
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Developing a performance management model for the implementation of TQM practices in public education centres
Mateos-Ronco, Alicia; Hernández Mezquida, José Manuel - In: Total quality management & business excellence : an … 29 (2018) 5, pp. 546-579
Persistent link: https://www.econbiz.de/10011854098
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Development of an integrated model of a business excellence system
Yang, Ching-chow - In: Total quality management & business excellence : an … 20 (2009) 9/10, pp. 931-944
Persistent link: https://www.econbiz.de/10003921593
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Effect of ISO/TS 16949 on Six Sigma : the empirical case of Taiwanese automobile and related industries
Liu, Chin-hung - In: Total quality management & business excellence : an … 20 (2009) 11/12, pp. 1229-1245
Persistent link: https://www.econbiz.de/10003925312
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Unveiling strategy in SMEs through balanced scorecard implementation : a circular methodology
Garengo, Patrizia; Biazzo, Stefano - In: Total quality management & business excellence : an … 23 (2012) 1, pp. 79-102
Persistent link: https://www.econbiz.de/10009509638
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Comparison between manufacturing companies that are ISO certified and those that are not certified using performance measurement model
Wu, Shwu-ing; Chen, Jui-ho - In: Total quality management & business excellence : an … 22 (2011) 8, pp. 869-890
Persistent link: https://www.econbiz.de/10009424193
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From ISO quality standards to an integrated management system : an implementation process in SME
Garengo, Patrizia; Biazzo, Stefano - In: Total quality management & business excellence : an … 24 (2013) 3, pp. 310-335
Persistent link: https://www.econbiz.de/10009752093
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Using the Balanced Scorecard and the European Foundation for Quality Management Excellence model as a combined roadmap for diagnosing and attaining excellence
Pesic, Marija Andjelkovic; Dahlgaard, Jens Jörn - In: Total quality management & business excellence : an … 24 (2013) 6, pp. 652-663
Persistent link: https://www.econbiz.de/10009763356