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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Quality management
528
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528
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141
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Lin, Binshan
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Iwaarden, Jos van
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of productivity and quality management : IJPQM
514
The TQM journal : the international review of organizational improvement
494
Auditing : a journal of practice & theory
471
International journal of quality & reliability management
457
International journal of hospitality management
422
International journal of production research
391
Journal of retailing and consumer services
335
The service industries journal
320
Total quality management & business excellence
301
Benchmarking : an international journal ; BIJ
300
IMF Staff Country Reports
296
Journal of business research : JBR
296
Managerial auditing journal
288
NBER working paper series
267
The accounting review : a publication of the American Accounting Association
264
Working paper / National Bureau of Economic Research, Inc.
258
International journal of production economics
250
SpringerLink / Bücher
241
NBER Working Paper
233
International journal of auditing : IJA
231
Quality management journal : QMJ
223
Accounting horizons : a quarterly publication of the American Accounting Association
218
The journal of services marketing
210
WPg : Kompetenz schafft Vertrauen
190
Cogent business & management
188
International journal of six sigma and competitive advantage : IJSSCA
187
European journal of operational research : EJOR
171
International journal of services and operations management
171
International journal of contemporary hospitality management
170
International journal of quality and service sciences
167
Journal of air transport management
165
Journal of accounting and public policy
152
Journal of hospitality marketing & management
142
Services marketing quarterly
142
Tourism management : research, policies, practice
141
Health care management review : HCM review
138
Journal of business ethics : JOBE
131
Management science : journal of the Institute for Operations Research and the Management Sciences
127
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
126
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ECONIS (ZBW)
664
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1
Auditing of explorative processes
Lenning, Jan
- In:
Total quality management & business excellence : an …
29
(
2018
)
10
,
pp. 1185-1199
Persistent link: https://www.econbiz.de/10011918876
Saved in:
2
A structured approach to integrating audits to create organisational efficiencies : ISO 9001 and ISO 27001 audits
Hoy, Zoé
;
Foley, Andrea
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 690-702
Persistent link: https://www.econbiz.de/10011305611
Saved in:
3
A dual quality function deployment approach for
benchmarking
service quality
Park, Hyojin
;
Geum, Youngjung
;
Park, Yongtae
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 569-582
Persistent link: https://www.econbiz.de/10011305704
Saved in:
4
Today's quality is tomorrow's reputation (and the following day's business success)
Sharabi, Moshe
- In:
Total quality management & business excellence : an …
25
(
2014
)
3
,
pp. 183-197
Persistent link: https://www.econbiz.de/10010246017
Saved in:
5
Making internal audits business-relevant
Lenning, Jan
;
Gremyr, Ida
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1106-1121
Persistent link: https://www.econbiz.de/10011778119
Saved in:
6
Exploring drivers of student satisfaction and dissatisfactio : an assessment of impact-asymmetry and impact-range
Mikulić, Josip
;
Dužević, Ines
;
Baković, Tomislav
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1213-1225
Persistent link: https://www.econbiz.de/10011528225
Saved in:
7
Impact of quality and environmental investment on business competitiveness and profitability in small service business : the case of travel agencies
Bagur-Femenías, Llorenç
;
Perramon, Jordi
;
Amat Salas, …
- In:
Total quality management & business excellence : an …
26
(
2015
)
7/8
,
pp. 840-853
Persistent link: https://www.econbiz.de/10011388424
Saved in:
8
Dependency relationships between critical factors of quality and employee satisfaction
Álvarez-García, José
;
Río Rama, María de la Cruz del
; …
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 595-612
Persistent link: https://www.econbiz.de/10011579888
Saved in:
9
Service quality management and ecosystem theory
Chen, Zhiran
;
Dahlgaard-Park, Su Mi
;
Yu, Liying
- In:
Total quality management & business excellence : an …
25
(
2014
)
10
,
pp. 1190-1205
Persistent link: https://www.econbiz.de/10010417980
Saved in:
10
Public quality - for whom and how? : integrating public core values with quality management
Elg, Mattias
;
Wihlborg, Elin
;
Örnerheim, Mattias
- In:
Total quality management & business excellence : an …
28
(
2017
)
3/4
,
pp. 379-389
Persistent link: https://www.econbiz.de/10011723632
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