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Implementing the balanced scorecard : its effect on the job environment
Calerón Molina, Miguel Ángel; Palacios Florencio, Beatriz - In: Total quality management & business excellence : an … 27 (2016) 1/2, pp. 81-96
Persistent link: https://www.econbiz.de/10011555093
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Learning to create value through the ‘balanced scorecard' model : an empirical study
Perramon, Jordi; Rocafort, Alfredo; Bagur-Femenías, … - In: Total quality management & business excellence : an … 27 (2016) 9/10, pp. 1121-1139
Persistent link: https://www.econbiz.de/10011687859
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Developing a performance management model for the implementation of TQM practices in public education centres
Mateos-Ronco, Alicia; Hernández Mezquida, José Manuel - In: Total quality management & business excellence : an … 29 (2018) 5, pp. 546-579
Persistent link: https://www.econbiz.de/10011854098
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Quality management and a balanced scorecard as supporting frameworks for a new management model and organisational change
Pimentel, Luís; Major, Maria João - In: Total quality management & business excellence : an … 25 (2014) 7, pp. 763-775
Persistent link: https://www.econbiz.de/10010393824
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Key performance indicators measurement in service business : a fuzzy VIKOR approach
Sofiyabadi, Javad; Kolahi, Bahare; Valmohammadi, Changiz - In: Total quality management & business excellence : an … 27 (2016) 9/10, pp. 1028-1042
Persistent link: https://www.econbiz.de/10011687818
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A Quality Scorecard for the era of Industry 4.0
Shin, Wan Seon; Dahlgaard, Jens Jörn; Dahlgaard-Park, Su Mi - In: Total quality management & business excellence : an … 29 (2018) 9, pp. 959-976
Persistent link: https://www.econbiz.de/10011918717
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Unveiling strategy in SMEs through balanced scorecard implementation : a circular methodology
Garengo, Patrizia; Biazzo, Stefano - In: Total quality management & business excellence : an … 23 (2012) 1, pp. 79-102
Persistent link: https://www.econbiz.de/10009509638
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Comparison between manufacturing companies that are ISO certified and those that are not certified using performance measurement model
Wu, Shwu-ing; Chen, Jui-ho - In: Total quality management & business excellence : an … 22 (2011) 8, pp. 869-890
Persistent link: https://www.econbiz.de/10009424193
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From ISO quality standards to an integrated management system : an implementation process in SME
Garengo, Patrizia; Biazzo, Stefano - In: Total quality management & business excellence : an … 24 (2013) 3, pp. 310-335
Persistent link: https://www.econbiz.de/10009752093
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Using the Balanced Scorecard and the European Foundation for Quality Management Excellence model as a combined roadmap for diagnosing and attaining excellence
Pesic, Marija Andjelkovic; Dahlgaard, Jens Jörn - In: Total quality management & business excellence : an … 24 (2013) 6, pp. 652-663
Persistent link: https://www.econbiz.de/10009763356