//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Audit Quality and Corporate Go...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
221
Service quality
221
Customer satisfaction
126
Kundenzufriedenheit
126
Quality management
96
Qualitätsmanagement
96
Beziehungsmarketing
56
Relationship marketing
56
service quality
47
Consumer behaviour
40
Konsumentenverhalten
40
Product quality
31
Produktqualität
31
Taiwan
29
customer satisfaction
26
Higher education institution
22
Hochschule
22
Measurement
20
Messung
20
Hospital
19
Krankenhaus
19
Dienstleistungssektor
16
Service industry
16
higher education
15
Students
13
Studierende
13
Performance measurement
12
Performance-Messung
12
quality
11
quality management
11
Arbeitszufriedenheit
10
E-commerce
10
Electronic Commerce
10
Gesundheitsversorgung
10
Health care
10
Job satisfaction
10
Studium
10
University education
10
Kano model
9
Standardisierung
9
more ...
less ...
Online availability
All
Undetermined
80
Type of publication
All
Article
224
Book / Working Paper
5
Type of publication (narrower categories)
All
Article in journal
229
Aufsatz in Zeitschrift
229
Conference paper
18
Konferenzbeitrag
18
Case study
7
Fallstudie
7
Collection of articles of several authors
5
Sammelwerk
5
more ...
less ...
Language
All
English
229
Author
All
Dahlgaard, Jens Jörn
7
Dahlgaard-Park, Su Mi
7
Marimon, Frederic
5
Casadesús, Martí
4
He, Zhen
4
Petnji Yaya, Luc Honore
4
Baković, Tomislav
3
Dužević, Ines
3
Dwivedi, Yogesh Kumar
3
Lin, Shu-ping
3
Santouridis, Ilias
3
Zhang, Min
3
Amorim, Marlene
2
Bagur-Femenías, Llorenç
2
Calabrese, Armando
2
Chan, Ya-hui
2
Chang, Hsin Hsin
2
Chang, Tsang-Chuan
2
Chao, Chih-Yang
2
Chen, Kuen-Suan
2
Chen, Mu-Chen
2
Cheng, Ching-Chan
2
Cronemyr, Peter
2
Fotiadis, Anestis K.
2
Hossain, Mohammad Alamgir
2
Hyŏn, Chae-hun
2
Kuo, Ying-feng
2
Lenning, Jan
2
Lin, Wen-bao
2
Lin, Ying-fen
2
Löfgren, Martin
2
Madzík, Peter
2
Mikulić, Josip
2
Murmura, Federica
2
Pai, Fan-Yun
2
Perramon, Jordi
2
Raharjo, Hendry
2
Shahin, Arash
2
Silveira, Amélia
2
Thawesaengskulthai, Natcha
2
more ...
less ...
Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
The journal of corporate finance : contracting, governance and organization
519
Journal of business research : JBR
471
Auditing : a journal of practice & theory
455
Corporate governance : an international review
419
International journal of hospitality management
419
Journal of business ethics : JOBE
413
NBER working paper series
393
Working paper / National Bureau of Economic Research, Inc.
375
Cogent business & management
344
Journal of management & governance
337
Journal of retailing and consumer services
336
Managerial auditing journal
325
SpringerLink / Bücher
325
NBER Working Paper
324
MPRA Paper
319
The accounting review : a publication of the American Accounting Association
314
Finance research letters
298
The service industries journal
298
Journal of banking & finance
259
Corporate ownership & control : international scientific journal
257
Journal of financial economics
255
International review of financial analysis
254
Policy Research Working Paper Series
250
Corporate governance : the international journal for effective board performance
237
Pacific-Basin finance journal
237
WPg : Kompetenz schafft Vertrauen
235
Discussion paper / Centre for Economic Policy Research
229
International journal of auditing : IJA
229
Accounting horizons : a quarterly publication of the American Accounting Association
224
International journal of disclosure and governance
218
The journal of services marketing
211
Research in international business and finance
194
International journal of economics and financial issues : IJEFI
192
Review of quantitative finance and accounting
189
International journal of economics and finance
185
International review of economics & finance : IREF
185
Journal of accounting and public policy
185
Applied economics
172
The journal of applied business research
171
more ...
less ...
Source
All
ECONIS (ZBW)
229
Showing
1
-
10
of
229
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Exploring the mediating role of affective and cognitive satisfaction on the effect of service quality on loyalty
Hartono, Markus
;
Raharjo, Hendry
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 971-985
Persistent link: https://www.econbiz.de/10011440757
Saved in:
2
Medical tourism service quality : finally some empirical findings
Noor Hazilah Abd Manaf
;
Hussin, Husnayati
;
Jahn Kassim, …
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 1017-1028
Persistent link: https://www.econbiz.de/10011440785
Saved in:
3
Explaining the mediating role of service quality between quality management enablers and students' satisfaction in higher education institutes : the perception of managers
Sadeh, Ehsan
;
Garkaz, Mansour
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1335-1356
Persistent link: https://www.econbiz.de/10011528305
Saved in:
4
Design and blueprinting for total quality management implementation in service organisations
Calabrese, Armando
;
Corbò, Michele
- In:
Total quality management & business excellence : an …
26
(
2015
)
7/8
,
pp. 719-732
Persistent link: https://www.econbiz.de/10011388379
Saved in:
5
A typology of customer variability and employee variability in service industries
Yang, Ching-chow
;
Cheng, Lai-yu
;
Lin, Chiuhsiang Joe
- In:
Total quality management & business excellence : an …
26
(
2015
)
7/8
,
pp. 825-839
Persistent link: https://www.econbiz.de/10011388421
Saved in:
6
Six Sigma adoption in public utilities : a case study
Prashar, Anupama
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 479-506
Persistent link: https://www.econbiz.de/10011579819
Saved in:
7
Job satisfaction as a mediator of the relationship between service quality and organisational commitment in higher education : an empirical study of faculty and administration staf...
Trivellas, Panagiotis
;
Santouridis, Ilias
- In:
Total quality management & business excellence : an …
27
(
2016
)
1/2
,
pp. 169-183
Persistent link: https://www.econbiz.de/10011555773
Saved in:
8
Developing strategies for improving the service quality of casual-dining restaurants : new insights from integrating IPGA and QFD analysis
Cheng, Ching-Chan
;
Tsai, Ming-Chun
;
Lin, Shu-Ping
- In:
Total quality management & business excellence : an …
26
(
2015
)
3/4
,
pp. 415-429
Persistent link: https://www.econbiz.de/10011300161
Saved in:
9
Determining critical service quality from the view of performance influence
Wang, Kung-Jeng
;
Chang, Tsang-Chuan
;
Chen, Kuen-Suan
- In:
Total quality management & business excellence : an …
26
(
2015
)
3/4
,
pp. 368-384
Persistent link: https://www.econbiz.de/10011300174
Saved in:
10
An empirical investigation of electronic government service quality : from the demand-side stakeholder perspective
Shareel, Mahumd Akhter
;
Archer, Norman P.
;
Dwivedi, …
- In:
Total quality management & business excellence : an …
26
(
2015
)
3/4
,
pp. 339-354
Persistent link: https://www.econbiz.de/10011300186
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->