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~isPartOf:"Tourism management : research, policies, practice"
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Einfluss der internen Qualität...
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Customer satisfaction
167
Kundenzufriedenheit
167
Service quality
117
Dienstleistungsqualität
115
Holiday behaviour
73
Urlaubsverhalten
73
Hotel industry
65
Hotellerie
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Consumer behaviour
62
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Beziehungsmarketing
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Tourism employees
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Taiwan
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Ling, Qian
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Ghazali Musa
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Han, Heesup
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Kim, Woo Gon
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Lee, Jin-soo
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Lin, Meizhen
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Sedigheh Moghavvemi
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Shi, Xiaolin
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Uysal, Muzaffer
3
Wong, IpKin Anthony
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Wu, Xiaoyi
3
Alexander, Matthew
2
Assaker, Guy
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Barnes, Stuart J.
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Cai, Ruiying
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Chen, Ching-fu
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Dearden, Philip
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Fu, Xiaoxiao
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Tourism management : research, policies, practice
International journal of hospitality management
729
SpringerLink / Bücher
699
Journal of business research : JBR
596
Journal of retailing and consumer services
553
The service industries journal
426
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
311
International journal of contemporary hospitality management
295
Journal of vocational behavior
290
Discussion paper series / IZA
286
The journal of services marketing
286
Cogent business & management
244
The international journal of human resource management
244
IZA Discussion Papers
241
Working paper / National Bureau of Economic Research, Inc.
230
Journal of hospitality marketing & management
226
NBER working paper series
221
Journal of travel and tourism marketing
216
The TQM journal : the international review of organizational improvement
199
NBER Working Paper
198
International journal of productivity and quality management : IJPQM
183
Industrial marketing management : the international journal for industrial and high-tech firms
182
Auditing : a journal of practice & theory
180
Springer eBook Collection
179
Gabler Edition Wissenschaft
177
Journal of air transport management
176
Journal of business ethics : JOBE
167
Services marketing quarterly
166
Europäische Hochschulschriften / 5
162
Service business
153
Health care management review : HCM review
151
IZA Discussion Paper
147
Journal of service research : JSR
147
International journal of quality & reliability management
146
International journal of human resource management
142
International journal of project management : the journal of The International Project Management Association
137
International journal of services and operations management
130
Journal of Asian finance, economics and business : JAFEB
129
Total quality management & business excellence
128
International journal of quality and service sciences
127
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ECONIS (ZBW)
263
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1
The effect of physical environment on passenger delight and satisfaction : moderating effect of national identity
Ali, Faizan
;
Kim, Woo Gon
;
Ryu, Kisang
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 213-224
Persistent link: https://www.econbiz.de/10011556079
Saved in:
2
Festival attributes and perceptions : a meta-analysis of relationships with satisfaction and loyalty
Tanford, Sarah
;
Jung, Shinyong
- In:
Tourism management : research, policies, practice
61
(
2017
),
pp. 209-220
Persistent link: https://www.econbiz.de/10011708210
Saved in:
3
Practical application of importance-performance analysis in determining critical job satisfaction factors of a tourist hotel
Pan, Frank C.
- In:
Tourism management : research, policies, practice
46
(
2015
),
pp. 84-91
Persistent link: https://www.econbiz.de/10010485571
Saved in:
4
Holiday recovery experiences, tourism satisfaction and life satisfaction : is there a relationship?
Chen, Chun-Chu
;
Huang, Wei-Jue
;
Petrick, James F.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 140-147
Persistent link: https://www.econbiz.de/10011440045
Saved in:
5
Exploring the impact of personalized management responses on tourists' satisfaction : a topic matching perspective
Zhang, Xiaowei
;
Qiao, Shuchen
;
Yang, Yang
;
Zhang, Ziqiong
- In:
Tourism management : research, policies, practice
76
(
2020
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012137766
Saved in:
6
Job satisfaction and employee turnover determinants in high contact services : insights from employees' online reviews
Stamolampros, Panagiotis
;
Korfiatis, Nikolaos
; …
- In:
Tourism management : research, policies, practice
75
(
2019
),
pp. 130-147
Persistent link: https://www.econbiz.de/10012063580
Saved in:
7
Big data for big insights : investigating language-specific drivers of hotel satisfaction with 412,784 user-generated reviews
Liu, Yong
;
Teichert, Thorsten
;
Rossi, Matti
;
Li, Hongxiu
; …
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 554-563
Persistent link: https://www.econbiz.de/10011643325
Saved in:
8
Make a customer, not a sale : tourist satisfaction in Hong Kong
Agyeiwaah, Elizabeth
;
Adongo, Raymond
;
Dimache, Alexandru
; …
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 68-79
Persistent link: https://www.econbiz.de/10011555494
Saved in:
9
Food-related personality traits and the moderating role of novelty-seeking in food satisfaction and travel outcomes
Ji, Mingjie
;
Wong, IpKin Anthony
;
Eves, Anita
;
Scarles, …
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 387-396
Persistent link: https://www.econbiz.de/10011556112
Saved in:
10
Weather perceptions, holiday satisfaction and perceived attractiveness of domestic vacationing in The Netherlands
Jeuring, Jelmer Hendrik Gerard
- In:
Tourism management : research, policies, practice
61
(
2017
),
pp. 70-81
Persistent link: https://www.econbiz.de/10011708039
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