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Customer satisfaction
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Tourism management : research, policies, practice
Industrial marketing management : the international journal for industrial and high-tech firms
884
Journal of business research : JBR
661
International journal of hospitality management
555
Journal of retailing and consumer services
476
International journal of production economics
467
SpringerLink / Bücher
362
The journal of business & industrial marketing
345
International journal of production research
342
Journal of vocational behavior
259
The service industries journal
244
The journal of services marketing
225
International journal of contemporary hospitality management
224
The international journal of human resource management
220
European journal of operational research : EJOR
210
IZA Discussion Papers
207
Cogent business & management
202
Journal of Services Marketing
198
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
196
Discussion paper series / IZA
195
Journal of hospitality marketing & management
188
Journal of travel and tourism marketing
174
Journal of business ethics : JOBE
168
Journal of purchasing and supply management
166
Journal of business-to-business marketing
143
International journal of human resource management
136
Gabler Edition Wissenschaft
127
Journal of the Academy of Marketing Science
123
European Journal of Marketing
118
International Journal of Contemporary Hospitality Management
118
Journal of Managerial Psychology
117
Services marketing quarterly
117
Journal of managerial psychology
115
Journal of operations management
113
International Journal of Bank Marketing
112
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
112
Tourism management perspectives : TMP
111
Service business
109
Journal of business and psychology
108
Asia Pacific journal of marketing and logistics
107
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ECONIS (ZBW)
210
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1
The moderating effect of cultural congruence on the internal marketing practice and employee satisfaction relationship : an empirical examination of Australian and Taiwanese born t...
Huang, Yu Ting Urania
;
Rundle-Thiele, Sharyn
- In:
Tourism management : research, policies, practice
42
(
2014
),
pp. 196-206
Persistent link: https://www.econbiz.de/10010355158
Saved in:
2
Holiday recovery experiences, tourism satisfaction and life satisfaction : is there a relationship?
Chen, Chun-Chu
;
Huang, Wei-Jue
;
Petrick, James F.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 140-147
Persistent link: https://www.econbiz.de/10011440045
Saved in:
3
Make a customer, not a sale : tourist satisfaction in Hong Kong
Agyeiwaah, Elizabeth
;
Adongo, Raymond
;
Dimache, Alexandru
; …
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 68-79
Persistent link: https://www.econbiz.de/10011555494
Saved in:
4
The effect of physical environment on passenger delight and satisfaction : moderating effect of national identity
Ali, Faizan
;
Kim, Woo Gon
;
Ryu, Kisang
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 213-224
Persistent link: https://www.econbiz.de/10011556079
Saved in:
5
Food-related personality traits and the moderating role of novelty-seeking in food satisfaction and travel outcomes
Ji, Mingjie
;
Wong, IpKin Anthony
;
Eves, Anita
;
Scarles, …
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 387-396
Persistent link: https://www.econbiz.de/10011556112
Saved in:
6
Practical application of importance-performance analysis in determining critical job satisfaction factors of a tourist hotel
Pan, Frank C.
- In:
Tourism management : research, policies, practice
46
(
2015
),
pp. 84-91
Persistent link: https://www.econbiz.de/10010485571
Saved in:
7
Job satisfaction and employee turnover determinants in high contact services : insights from employees' online reviews
Stamolampros, Panagiotis
;
Korfiatis, Nikolaos
; …
- In:
Tourism management : research, policies, practice
75
(
2019
),
pp. 130-147
Persistent link: https://www.econbiz.de/10012063580
Saved in:
8
Bike-traveling as a growing phenomenon : role of attributes, value, satisfaction, desire, and gender in developing loyalty
Han, Heesup
;
Meng, Bo
;
Kim, Wansoo
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 91-103
Persistent link: https://www.econbiz.de/10011642653
Saved in:
9
Big data for big insights : investigating language-specific drivers of hotel satisfaction with 412,784 user-generated reviews
Liu, Yong
;
Teichert, Thorsten
;
Rossi, Matti
;
Li, Hongxiu
; …
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 554-563
Persistent link: https://www.econbiz.de/10011643325
Saved in:
10
Exploring the impact of personalized management responses on tourists' satisfaction : a topic matching perspective
Zhang, Xiaowei
;
Qiao, Shuchen
;
Yang, Yang
;
Zhang, Ziqiong
- In:
Tourism management : research, policies, practice
76
(
2020
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012137766
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