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Linking team learning climate to service performance : the role of individual- and team-level adaptive behaviors in travel services
Peng, Jiamin; Xie, Lishan; Zhou, Lian; Huan, Tzung-cheng - In: Tourism management : research, policies, practice 91 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013271605
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The trickle-down effect of servant leadership on frontline employee service behaviors and performance : a multilevel study of Chinese hotels
Ling, Qian; Lin, Meizhen; Wu, Xiaoyi - In: Tourism management : research, policies, practice 52 (2016), pp. 341-368
Persistent link: https://www.econbiz.de/10011418435
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How servant leadership and self-efficacy interact to affect service quality in the hospitality industry : a polynomial regression with response surface analysis
Qiu, Shaoping; Dooley, Larry M.; Xie, Lei - In: Tourism management : research, policies, practice 78 (2020), pp. 1-12
Persistent link: https://www.econbiz.de/10012165586
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The effects of manager role stress on job thriving of both employees and managers through empowering leadership
Lin, Meizhen; Ling, Qian; Zhang, Lianyu; Cui, Xiangtian; … - In: Tourism management : research, policies, practice 92 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013326668
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Effects of different leadership styles on hospitality workers
Huertas-Valdivia, Irene; Gallego-Burín, Araceli Rojo; … - In: Tourism management : research, policies, practice 71 (2019), pp. 402-420
Persistent link: https://www.econbiz.de/10011987951
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Efficiency and effectiveness of service business : evidence from international tourist hotels in Taiwan
Yu, Ming-miin; Lee, Bruce C. Y. - In: Tourism management : research, policies, practice 30 (2009) 4, pp. 571-580
Persistent link: https://www.econbiz.de/10003856211
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Improving importance-performance analysis : the role of the zone of tolerance and competitor performance : the case of Taiwan's hot spring hotels
Chen, Kuan-yu - In: Tourism management : research, policies, practice 40 (2014), pp. 260-272
Persistent link: https://www.econbiz.de/10010227011
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A service quality measurement architecture for hot spring hotels in Taiwan
Hsieh, Ling-Feng; Lin, Li-Hung; Lin, Yi-Yin - In: Tourism management : research, policies, practice 29 (2008) 3, pp. 429-438
Persistent link: https://www.econbiz.de/10003696054
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Effect of green transformational leadership on green creativity : a study of tourist hotels
Mittal, Swati; Dhar, Rajib Lochan - In: Tourism management : research, policies, practice 57 (2016), pp. 118-127
Persistent link: https://www.econbiz.de/10011555651
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Management innovation in the hotel industry
Nieves, Julia; Segarra-Ciprés, Mercedes - In: Tourism management : research, policies, practice 46 (2015), pp. 51-58
Persistent link: https://www.econbiz.de/10010485577