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Police culture, tourists and destinations : a study of Uttarakhand, India
Tyagi, Akansha; Dhar, Rajib Lochan; Sharma, Jyoti - In: Tourism management : research, policies, practice 52 (2016), pp. 563-573
Persistent link: https://www.econbiz.de/10011419318
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Travel web-site design : information task-fit, service quality and purchase intention
Dedeke, Adenekan - In: Tourism management : research, policies, practice 54 (2016), pp. 541-554
Persistent link: https://www.econbiz.de/10011452724
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Honeymoon tourism : exploring must-be, hybrid and value-added quality attributes
Lee, Jin-soo; Pipatpong Fakfare; Han, Heesup - In: Tourism management : research, policies, practice 76 (2020), pp. 1-15
Persistent link: https://www.econbiz.de/10012137781
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Hospitality servicescape effects on customer-employee interactions : a multilevel study
Kaminakis, Kostas; Karantinou, Kalipso; Koritos, Christos; … - In: Tourism management : research, policies, practice 72 (2019), pp. 130-144
Persistent link: https://www.econbiz.de/10011995787
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Relationships between Hofstede's cultural dimensions and tourist satisfaction : a cross-country cross-sample examination
Huang, Songshan; Crotts, John - In: Tourism management : research, policies, practice 72 (2019), pp. 232-241
Persistent link: https://www.econbiz.de/10011995967
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What do hotel customers complain about? : text analysis using structural topic model
Hu, Nan; Zhang, Ting; Gao, Baojun; Bose, Indranil - In: Tourism management : research, policies, practice 72 (2019), pp. 417-426
Persistent link: https://www.econbiz.de/10011996164
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Online public response to a service failure incident : implications for crisis communications
Su, Lijuan; Stepchenkova, Svetlana; Kirilenko, Andrei - In: Tourism management : research, policies, practice 73 (2019), pp. 1-12
Persistent link: https://www.econbiz.de/10012004627
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The impact of value co-creation on hotel brand equity and customer satisfaction
González-Mansilla, Óscar; Berenguer Contrí, Gloria; … - In: Tourism management : research, policies, practice 75 (2019), pp. 51-65
Persistent link: https://www.econbiz.de/10012063560
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Examining the trade-off between compensation and promptness in eWOM-triggered service recovery : a restorative justice perspective
Liu, Hongfei; Jayawardhena, Chanaka; Dibb, Sally; … - In: Tourism management : research, policies, practice 75 (2019), pp. 381-392
Persistent link: https://www.econbiz.de/10012063617
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Variations in airline passenger expectation of service quality across the globe
Punel, Aymeric; Hassan, Lama Al Hajj; Ermagun, Alireza - In: Tourism management : research, policies, practice 75 (2019), pp. 491-508
Persistent link: https://www.econbiz.de/10012063714