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Customer satisfaction
84
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Holiday behaviour
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Tourism
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Tourismus
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Tourism management perspectives : TMP
International journal of hospitality management
624
Journal of retailing and consumer services
607
Journal of business research : JBR
517
The service industries journal
370
Journal of Services Marketing
312
The journal of services marketing
280
Tourism management : research, policies, practice
275
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
269
Journal of travel and tourism marketing
228
International journal of contemporary hospitality management
223
NBER working paper series
214
Working paper / National Bureau of Economic Research, Inc.
214
Journal of hospitality marketing & management
205
NBER Working Paper
190
Auditing : a journal of practice & theory
177
Services marketing quarterly
169
Cogent business & management
163
International Journal of Bank Marketing
161
Journal of air transport management
161
European Journal of Marketing
155
The TQM journal : the international review of organizational improvement
154
International journal of productivity and quality management : IJPQM
144
Discussion paper series / IZA
142
Journal of service research : JSR
141
International Journal of Contemporary Hospitality Management
140
SpringerLink / Bücher
136
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
134
Service business
133
International journal of quality and service sciences
130
International journal of quality & reliability management
125
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
125
Journal of service management
125
Psychology & marketing
125
International Journal of Quality & Reliability Management
120
Asia Pacific journal of marketing and logistics
119
Industrial marketing management : the international journal for industrial and high-tech firms
118
Health care management review : HCM review
112
International journal of services and operations management
111
Total quality management & business excellence
111
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ECONIS (ZBW)
115
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1
How emotional response mediates servicescape impact on post consumption outcomes : an application to opera events
Tubillejas-Andrés, Berta
;
Cervera-Taulet, Amparo
; …
- In:
Tourism management perspectives : TMP
34
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012238248
Saved in:
2
Determinants of passenger
loyalty
in multi-airport regions : implications for tourism destination
Bezerra, George C. L.
;
Gomes, Carlos Francisco
- In:
Tourism management perspectives : TMP
31
(
2019
),
pp. 145-158
Persistent link: https://www.econbiz.de/10012112993
Saved in:
3
An examination of the effects of motivation on visitors'
loyalty
: case study of the Golestan Palace, Tehran
Šakūrī, ʿAlī
;
Hosseini, Mona
- In:
Tourism management perspectives : TMP
32
(
2019
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012128941
Saved in:
4
Starting to enjoy nature in Mediterranean mountains : crowding
perception
and satisfaction
Luque-Gil, Ana María
;
Gómez-Moreno, María Luisa
; …
- In:
Tourism management perspectives : TMP
25
(
2018
),
pp. 93-103
Persistent link: https://www.econbiz.de/10011840834
Saved in:
5
Assessing university students' satisfaction with on-campus cafeteria services
El-Said, Osman Ahmed
;
Fathy, Eslam Ahmed
- In:
Tourism management perspectives : TMP
16
(
2015
),
pp. 318-324
Persistent link: https://www.econbiz.de/10011415712
Saved in:
6
Attendees' perspectives on the service quality of an exhibition organizer : a case study of a tourism exhibition
Chen, Yu-fen
;
Mo, Huai-en
- In:
Tourism management perspectives : TMP
1
(
2012
),
pp. 28-33
Persistent link: https://www.econbiz.de/10009704387
Saved in:
7
Customer satisfaction with the Bulgarian tour operators and tour agencies' websites
Vladimirov, Zhelyu
- In:
Tourism management perspectives : TMP
4
(
2012
),
pp. 176-184
Persistent link: https://www.econbiz.de/10009705836
Saved in:
8
Hotel attributes and overall customer satisfaction : what did COVID-19 change?
Srivastava, Arpita
;
Kumar, Vivek
- In:
Tourism management perspectives : TMP
40
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209318
Saved in:
9
Service encounter failure, negative destination emotion and behavioral intention : an experimental study of taxi service
Xu, Jing
;
Yan, Libo
;
Mak, Connie K. Y.
- In:
Tourism management perspectives : TMP
40
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209329
Saved in:
10
Robot chefs in gastronomy tourism : what's on the menu?
Fusté-Forné, Francesc
- In:
Tourism management perspectives : TMP
37
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012502577
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