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Customer incivility and employees' outcomes in the hotel : testing the mediating role of emotional exhaustion
Alola, Uju Violet; Olugbade, Olusegun A.; Avci, Turgay; … - In: Tourism management perspectives : TMP 29 (2019), pp. 9-17
Persistent link: https://www.econbiz.de/10011998017
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The effect of customer incivility on employees' work effort and intention to quit : mediating role of job satisfaction
Doğantekin, Ali; Boǧan, Erhan; Dedeoğlu, Bekir Bora - In: Tourism management perspectives : TMP 45 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014283435
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Even lovers need a holiday : women's reflections of travel without their partners
Durko, Angela M.; Stone, Matthew J. - In: Tourism management perspectives : TMP 21 (2017), pp. 18-23
Persistent link: https://www.econbiz.de/10011691277
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Starting to enjoy nature in Mediterranean mountains : crowding perception and satisfaction
Luque-Gil, Ana María; Gómez-Moreno, María Luisa; … - In: Tourism management perspectives : TMP 25 (2018), pp. 93-103
Persistent link: https://www.econbiz.de/10011840834
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Tour leaders' job crafting and job outcomes : the moderating role of perceived organizational support
Cheng, Jui-Chang; Chen, Chien-Yu; Teng, Hsiu-Yu; Yen, … - In: Tourism management perspectives : TMP 20 (2016), pp. 19-29
Persistent link: https://www.econbiz.de/10011619499
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COVID-19 and unpaid leave : impacts of psychological contract breach on organizational distrust and turnover intention : mediating role of emotional exhaustion
Abdalla, Moh'd Juma; Said, Hamad; Ali, Laiba; Ali, Faizan; … - In: Tourism management perspectives : TMP 39 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012631590
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The sequential relationships of hotel employees' perceived justice, commitment, and organizational citizenship behaviour in a high unemployment context
Aguiar-Quintana, Teresa; Araujo-Cabrera, Yasmina; Park, … - In: Tourism management perspectives : TMP 35 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012296741
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Service, politics, and engagement : a multi-level analysis
Teimouri, Reza Bahman; Arasli, Huseyin; Kiliç, Hasan; … - In: Tourism management perspectives : TMP 28 (2018), pp. 10-19
Persistent link: https://www.econbiz.de/10011942399
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Implementation of employee cross-training during perilous conditions in hotels
El-Bayoumi Salem, Islam; Abdien, Mohamed Kamal - In: Tourism management perspectives : TMP 23 (2017), pp. 68-74
Persistent link: https://www.econbiz.de/10011775236
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How to attract and retain Generation Y employees? : an exploration of career choice and the meaning of work
Wong, IpKin Anthony; Wan, Penny Yim King; Gao, Jennifer Hong - In: Tourism management perspectives : TMP 23 (2017), pp. 140-150
Persistent link: https://www.econbiz.de/10011775274