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Wie Service 2.0 funktioniert
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Social-Media-Handbuch : Theorien, Methoden, Modelle
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Empowered - die neue Macht der Kunden : wie Unternehmen und ihre Mitarbeiter Facebook & Co. nutzen können
Bernoff, Josh
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Schadler, Ted
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2011
Persistent link: https://www.econbiz.de/10009313786
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Groundswell : Anwendungsfall MÄRZ München AG
Krake, Nicole
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Resatsch, Florian
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Schnitzenbaumer, Manuela
- In:
Social-Media-Handbuch : Theorien, Methoden, Modelle
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(pp. 287-300)
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2010
Persistent link: https://www.econbiz.de/10008771867
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Groundswell (Charlene Li, Josh Bernoff)
Michelis, Daniel
- In:
Social-Media-Handbuch : Theorien, Methoden, Modelle
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(pp. 204-217)
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2010
Persistent link: https://www.econbiz.de/10008771874
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