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Contrasting continuous quality improvement, Six Sigma, and lean management for enhanced outcomes in US hospitals
Gowen, Charles, III.; McFadden, Kathleen L.; Settaluri, … - In: American journal of business : applying research to … 27 (2012) 2, pp. 133-153
Persistent link: https://www.econbiz.de/10009711428
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Processes approach, quality management and key business results
Periañez-Cristobal, Rafael; Calvo-Mora, Arturo; … - In: Action-based quality management : strategy and tools …, (pp. 83-96). 2014
Persistent link: https://www.econbiz.de/10011556872
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Leadership, safety climate, and continuous quality improvement : impact on process quality and patient safety
McFadden, Kathleen L.; Stock, Gregory N.; Gowen, … - In: Health care management review : HCM review 40 (2015) 1, pp. 24-34
Persistent link: https://www.econbiz.de/10010484101
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A structural analysis of the EFQM model : an assessment of the mediating role of process management
Suárez, Eva; Roldán, José L.; Calvo-Mora, Arturo - In: Journal of business economics and management 15 (2014) 5, pp. 862-885
Persistent link: https://www.econbiz.de/10010484393
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Examining pathways to safety and financial performance in hospitals : a study of lean in professional service operations
Dobrzykowski, David D.; McFadden, Kathleen L.; … - In: Journal of operations management 42/43 (2016), pp. 39-51
Persistent link: https://www.econbiz.de/10011492306
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Project to improve knowledge management and key business results through the EFQM excellence model
Calvo-Mora, Arturo; Navarro García, Antonio; … - In: International journal of project management : the … 33 (2015) 8, pp. 1638-1651
Persistent link: https://www.econbiz.de/10011410777