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179
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178
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121
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Goerke, Laszlo
117
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1
Kundenintegrations-Kompetenz : Konzeptionalisierung, Operationalisierung und Erfolgswirkung
Jacob, Frank
-
2002
Persistent link: https://www.econbiz.de/10001723722
Saved in:
2
Interactions between service customers : managing on-site customer-to-customer interactions for service advantage
Nicholls, Richard
-
2005
Persistent link: https://www.econbiz.de/10003224823
Saved in:
3
Theorieorientierte Organisationsleitlinien für Call-Center
Nippa, Michael
;
Hachenberger, Jan
-
1999
Persistent link: https://www.econbiz.de/10001406308
Saved in:
4
A model of output of the final combination in services based on production
theory
Gössinger, Ralf
-
2002
Persistent link: https://www.econbiz.de/10013419504
Saved in:
5
Flexibility-oriented design of service output : an analysis based on production
theory
Corsten, Hans
;
Gössinger, Ralf
-
2004
Persistent link: https://www.econbiz.de/10013419515
Saved in:
6
A managed service economy with an equilibrium for marketable services
Ruys, Pieter H. M.
(
contributor
)
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001639089
Saved in:
7
Managing satisfaction in relationships over time
Aflaki, Sam
;
Popescu, Ioana
-
2010
Persistent link: https://www.econbiz.de/10008807683
Saved in:
8
The power of pride : antecedents and consequences of pride among frontline employees
Krämer, Tobias
-
2015
Persistent link: https://www.econbiz.de/10011312793
Saved in:
9
Economic growth, structural change, and search unemployment
Zagler, Martin
-
2000
Persistent link: https://www.econbiz.de/10001541018
Saved in:
10
Asia and Europe : services liberalisation ; [International Forum on Asian Perspectives ... eighths meeting in Paris on 24 and 25 June 2002]
2003
Persistent link: https://www.econbiz.de/10001770419
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