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Younger customers' outlooks when selecting and changing a financial services provider : the case of Maltese students

Camilleri, Silvio John; Ellul, Denise - In: International journal of financial research 8 (2017) 2, pp. 51-63

Persistent link: https://www.econbiz.de/10011779436

Restoring trust in bank advisory services

Walter, Herbert - In: Client centricity : relationship management in banking, (pp. 224-248). 2015

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Beyond loyalty : customer satisfaction, loyalty, and fortitude

Fraering, Martin; Minor, Michael - In: The journal of services marketing 27 (2013) 4, pp. 334-344

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Multiple perspectives on customer relationships : editorial

Heinonen, Kristina - In: The international journal of bank marketing : IJBM 32 (2014) 6, pp. 450-456

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Bank Customers’ Annotations Regarding Banking Services

Singhal, Parmod Kumar - 2020

The banking services play an important role in the development of the country as increase in the banking services led overall growth of the economy. Generally customers have different opinion about the banking services offered by their banks. In this study the T-test, Mean, Standard deviation...

Persistent link: https://www.econbiz.de/10012828271